Regional Director

• Jul 2017 - Present

Community Director

• Jul 2012 - Jul 2017

Managing a successful lease up for a brand new luxury apartment community. Assisting in branding the community with outreach marketing, creating and maintaining their social media presence, and assisting in designing their collateral material/logo. Provide a positive and encouraging work environment. Oversee the day to day activities such as maintaining resident relations, collecting data for market surveys, making sure paperwork is updated and compliant, approving applications, handling budget & daily reports, hiring/training new employees, and conducting weekly team meetings. Show less

Property Manager

• Aug 2003 - Aug 2012

Oversee and maintain a schedule of daily activities including, posting monies, submitting required reports, batching bills, preparing budgets, & troubleshooting for a 440 unit apartment community. Keep team members motivated with positive feedback and coaching. Prepare payroll, track employee performance, and create goals. Create marketing tactics to reduce turnover and maintain resident retention. Highlighted our community through Twitter, Foursquare and Facebook. Active in several organizations to help market and spot light the community. Show less

Regional Marketing Director

• Aug 2002 - Aug 2003

Networked with local human resource departments of area corporations to market 3 communities in the West Little Rock portfolio with MLP Management. Trained team members on telephone techniques, closing tactics, & traffic conversion/generation. Created "Welcome Home" packets for the communities. Planned social events for the communities and worked on resident retention to reduce turnover.

Leasing Consultant w/advancement to Property Manager

• Aug 1996 - Aug 2002

Maintained proper record keeping for a 100% tax credit community. Conducted a successful lease up for new construction. Oversee construction and punch out of buildings to make sure they were available for timely occupancy. Tracked rent collections & processed A/P in a timely manner. Maintained positive resident relations with friendly and professional team members. Followed up on daily service requests. Worked AMSI program to maintain property records. Tracked daily traffic/calls and followed up with them promptly. Gave tours of community and assisted prospects with their lease applications. Show less