shelley carter

Housing Management Specialist at Navy Family Housing
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Contact Information
us****@****om
(386) 825-5501
Location
Fallon, Nevada, United States, US

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Bio

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Housing Management Specialist
      • Feb 2015 - Present

      Monitor and track budget throughout fiscal year, complete mid-year reviews as well as submit spending plan to regional office for approval. Report projected inter-station moves for fiscal year and track funded requests until completion. Request check detail reports monthly to review for accuracy and within budget. Submit and track Purchase Card Requests. Submit Requests for Quotes to approved vendors. Provided training to temporarily assigned staff ensuring policies and procedures were adhered to and continue to conduct training to permanent Housing staff. Sought out for my expertise by command leadership as well as housing director to address matters of pertaining to housing program. Established weekly meeting with Public Private Venture community manager to identify and corrected improper referral practices. Refer service members to Legal department when legal representation is necessary. Act as a liaison between local property mangers/owners. Open new complaints logging progress and monitoring until completion. Support partner to address complaints and violations within military housing neighborhood. Conduct monthly briefs at sponsorship training, spouse orientation and relocation assistance classes. Inspect community rentals and leases to verify they are suitable, met guidelines and are in compliance with Nevada rental laws. At the service members request I attend final inspections to ensure validly of property manager/owners charges pertaining to damages and cleaning fees. Established and maintain relationships with the local community to explain roles and responsibilities of the Housing Service Center. As the Referral Counselor I provide rental information regarding the local community to all inbound and current sailors as well as their families. Monitor and submit available rental information into the Homes.mil website. Review wait list and occupancy reports and new construction phase planning to ensure compliance.

    • United States
    • Real Estate
    • 400 - 500 Employee
    • Resident Specialist
      • 2009 - 2012

      Obtained and reviewed Housing Applications, prepared and executed lease documents. Worked closely with Navy housing office . Monitored wait list offered and assigned units to eligible applicants. Advertised available units which included floor plans, photographs and amenities. Routinely inspected grounds for hazards, maintenance issues and violations. Performed preliminary inspections 30-days prior to move-out. Informed residents of vacating requirements and collection procedures regarding damages. Conducted final inspections to ensure units were returned within guidelines as well as identifying maintenance repairs and submitting a detailed deficiency report annotating all damages to the home. Worked closely with maintenance and contractors to ensure all repairs were completed on schedule. Upon completion of repairs I conducted an initial occupancy inspection to ensure home was move-in ready. Created and maintained Excel spreadsheets reflecting pertinent property status as well as maintained occupancy history records, condition inspections and submitted maintenance work orders.

    • Machinery Manufacturing
    • 1 - 100 Employee
    • Customer Service
      • Aug 2007 - Dec 2007

      Served as receptionist; enter machinist timesheets/hours; check in visitors; answer phones; filing; assist human resources; retrieve and chart blue prints for quality assurance check points

    • United States
    • Banking
    • 1 - 100 Employee
    • Foreclosure Analyst
      • Sep 2003 - Sep 2004

      Sub-prime loans; complete and file PMI insurance claims; performed gain & loss analysis; pay-down delinquent loans; assign legal council; request appraisals; title searches; title corrections; notify delinquent borrower of foreclosure proceedings

    • Tax Representative
      • Apr 2003 - Sep 2003

      Delinquent property tax research and payment; escrow quotes; pay current property tax installments

    • United States
    • Hospitality
    • 400 - 500 Employee
    • Business Center Manager
      • Nov 1997 - Nov 1999

      Supported c

    • Retail Sales
      • Sep 1996 - Nov 1997

      Sales associate II for lobby gift shop

Education

  • Western Governors University
    Business, Management, Marketing, and Related Support Services
    2018 - 2022
  • Southwestern Community College District
    Business Administration and Management, General
    1999 - 2000

Community

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