Experience

Englewood Orthopedic Associates

• United States
• Medical Practices
• 1 - 100 Employee

• Front Desk Supervisor

  • May 2021 - Present

  Interview possible candidates for front desk positions.Supervising daily shifts and creating front desk team schedules.Ensure outstanding patient care.Train and direct the workflow and process of the front desk.Resolve patient issues, complaints, and problems in a quick, efficient manner.Maintain a friendly, professional demeanor at all times.

• Front Desk Receptionist

  • Mar 2016 - Present

  Interview patients to collect demographic and insurance detailsUpdate patient financial information to ensure accuracySchedule patient appointments for consultation services and follow ups in a busy Orthopedic office of 10 providersSupport administrative and healthcare staff with skilled clerical assistance such as checking in and checking out patientsManage front office activities including customer service, collecting copayments and balancesCreate and maintain accurate, confidential patient accounts



North Hudson Community Action Corporation

• Hospitals and Health Care
• 100 - 200 Employee

• Registration Clerk

  • Dec 2012 - Dec 2014

  Scheduling appointments, answering calls, checking in and out patients, verifying medical insurance, collecting co-payments, customer service, etc Scheduling appointments, answering calls, checking in and out patients, verifying medical insurance, collecting co-payments, customer service, etc



VISION WORKS, INC.

• United States
• Medical Practices
• 1 - 100 Employee

• Ophthalmic Technician

  • Dec 2004 - Dec 2012

  Scheduling appointments, answering calls, checking in and out patients, verifying medical insurance, collecting co-payments, completing eye exam testing, visual field testing,verifying eye glass prescription, sales, customer service, and etc Scheduling appointments, answering calls, checking in and out patients, verifying medical insurance, collecting co-payments, completing eye exam testing, visual field testing,verifying eye glass prescription, sales, customer service, and etc