Experience

School Food and Wellness Group

• United States
• Education Management
• 1 - 100 Employee

• Client Manager

  • Jul 2022 - Present



Revolution Foods

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Senior Client Projects Manager

  • Apr 2021 - Sep 2021

  Establish and manage key partnerships across the Northern California market, including overseeing an multiple top teir partners and and a total of $40m total revenue and over 400 school sites, efficiently resolving account operational issues, and applying creative thinking and strategic problem solving to obtain partner objectives• Manage and ensure execution of customer service initiatives within the market through balancing the needs of operations and partnership team• Responsible for customer analytics, understanding and analyzing customer-related performance metrics, and tracking the status and information on partners through systems• Work closely with the operations team to effectively plan and manage the day to day operations in the culinary center, including purchasing, production and dispatch• Create, plan and publish menus at a market level through analysis of related data and sales to create the highest functioning and most profitable menu, while balancing operational needs and partnership satisfaction• Logistically plan and communicate needs to internal operations team around labor management, dispatch needs, and production scheduling• Work with nutrition and purchasing teams to effectively manage substitutions as needed due to supply chain or quality issues, to help support inventory process flow and curb waste with the facility while maintaining partnership satisfaction• Lead all planning and project managing for school launches which include; customer set up and handbook training, equipment tracking and delivery scheduling, working with operations to provide data for labor needs and dispatch requirements, and more• Provide ongoing training and guidance for partners on topics related to the School Food and Nutrition Program, including updated state and federal guidelines for reimbursement, nutrition and compliance, documentation and submission for reimbursements, and more Show less

• Regional Partnership Manager

  • Jan 2018 - Apr 2021

  ◆ I implement Account Management strategies, focusing on cultivating growth in relationships.◆ I analyze and integrate to create efficiencies and enable cross-functional collaboration.◆ I interface with Operations to manage customer support for 26 accounts.◆ I build and nurture positive community relations, participating in professional and community events and activities.◆ I continually refine plans while collaborating with Account Management VP and FP&A Manager to optimize financial performance and productivity.◆ I actively participate in Sales process with Director of Business Development and lead renewal process through contract signing with school partners.◆ I implement technology, data and rigorous business analysis and critical path strategies to enhance effectiveness, improve efficiencies and margins, and drive customer engagement.◆ I ensure a smooth launch and transition plan to ease delivery of products and services.◆ I understand and monitor KPI, targets, and the root cause of poor performance.◆ I execute corrective actions to drive results, and take responsibility to make the right decisions. Show less



ACE Charter Schools

• United States
• Education Management
• 1 - 100 Employee

• Operations Coordinator

  • Jul 2015 - Jan 2018

  ◆ I own and manage NSLP at all school sites including indirect management and development of food service staff. ◆ I manage and run Direct Certifications through CALPADS. ◆ I coordinate and oversee Free and Reduced Lunch applications process and verifications. ◆ I conduct monthly food service compliance audits. ◆ I own the three-year cycle Administrative Review of NSLP through the CDE. ◆ I take full responsibility for network safety processes, procedures, and compliance. ◆ I manage logistics for all schools relocation, move-in, and close-out at the end of year. ◆ I collaborate in the collection of evidence for Federal Program Monitoring through the CDE ◆ I audit Disciplinary records and reconcile with incident reports Show less



Rocketship Public Schools

• United States
• Education Administration Programs
• 500 - 600 Employee

• Business Operations Manager

  • Jul 2013 - Jul 2015

  ◆ I manage food service operations, including staff, and serving as main contact with meal vendor. ◆ I ensure compliance, conduct local audits, and ensure meal program financial health. ◆ I own procurement and purchasing for the school site. ◆ I hire, manage, and evaluate all hourly school support staff, including those working on lunch and arrival/dismissal. ◆ I serve as main owner of school safety processes and compliance, including administering training, running drills, andconducting safety audits. ◆ I Partner with Principal to respond to emergencies. ◆ I provide support for Principal on finance-related topics, including budgets, cash collection, and invoice approval. ◆ I serve as on-site HR compliance contact, including completion of new hire and benefits paperwork and collect personnel file items. ◆ I serve as on-site IT contact, including managing IT assets, assisting staff with IT issues, and serving as main touch point to central IT staff. Show less



Silver Creek Academic Academy

• Lead Instructor

  • Aug 2011 - Mar 2013

  ◆ I Teach a variety of courses in- house and off-site including Reading, Writing, Public Speaking and Debate◆ I develop curriculum for a variety of classes including writing, reading, public speaking and debate, to be uniformly implemented by all instructors ◆ I Supervise instructors and application of curriculum◆ I create specific educational plans based on the needs of students and their family◆ I training and onboard new instructors

• Office Manager

  • Apr 2009 - Mar 2013

  ◆ I served as Liaison for all questions from parents.◆ I oversaw billing for approximately 500 students quarterly for current tuition.◆ I managed collection of past due balances.◆ I executed the quarterly billing for approximately 30 tutoring students.◆ I led recruitment of perspective staff and interviews.◆ I led the welcoming orientation and training of new hires.◆ I created schedule of classes.◆ I led marketing placement and recruiting of new students.



Herrera Family Daycare

• Director

  • Jun 2009 - Aug 2010

  My responsibilities include, but are not limited to: • Primary Care provider for children 6 mo.-12yrs • Create and implement summer curriculum for VBS and academics grades pre-k - sixth • Accounts payable for all household utilities and childcare specific supplies • Monthly billing of six families • Advertising My responsibilities include, but are not limited to: • Primary Care provider for children 6 mo.-12yrs • Create and implement summer curriculum for VBS and academics grades pre-k - sixth • Accounts payable for all household utilities and childcare specific supplies • Monthly billing of six families • Advertising



My School Preschool

• Teacher

  • Sep 2007 - Jun 2009

  My responsibilities include, but not limited to: • Co-teacher in pre-school classes from Ages 2-Kindergarten • Responsible for the well-being and safety of children, all communication with parents, and Occasional tours for perspective families • Create and implement academic curriculum and arts and crafts My responsibilities include, but not limited to: • Co-teacher in pre-school classes from Ages 2-Kindergarten • Responsible for the well-being and safety of children, all communication with parents, and Occasional tours for perspective families • Create and implement academic curriculum and arts and crafts