Experience

Brand Influence Group (BIG)

• Australia
• Advertising Services
• 200 - 300 Employee

• Merchandiser Team Lead

  • Dec 2018 - Present

  • Establish a competent 20-member team through performance monitoring and optimisation, regular store inspections, problem escalation, and effective training of staff members.• Improve the efficiency of merchandising operations by managing the onboarding process, utilising demonstrative training techniques, ensuring compliance with established standards, and continuously communicating with management teams.• Ensure successful completion of projects by quickly identifying potential operational, resource, and safety concerns, and reporting issues to the State Operations Lead and the National Account Manager.

• Merchandiser

  • Jan 2018 - Dec 2018

  • Expedited product sales through standardisation and organising of product placements, enforcement of planogram adherence, and promotional material management, including displays and point of sale elements.• Eliminated potential contract compliance issues by conducting visits of store locations, swiftly identifying and documenting issues utilising internal software, and conveying crucial information to the management team.



IGA Supermarkets

• Australia
• Retail
• 700 & Above Employee

• Grocery 2IC

  • Mar 2017 - Dec 2017

  • Facilitated store operations by providing direct assistance to the Grocery Manager and overseeing the work of staff members. • Maximised sales and profits by coordinating promotional activities, the building of advertising displays, and constant optimisation of inventory levels. • Facilitated store operations by providing direct assistance to the Grocery Manager and overseeing the work of staff members. • Maximised sales and profits by coordinating promotional activities, the building of advertising displays, and constant optimisation of inventory levels.



Coles Group

• Australia
• Retail
• 700 & Above Employee

• Grocery Team Member

  • Sep 2012 - Mar 2017

  • Orchestrated daily operations by acting as the night shift manager, ensuring compliance with company standards and health and safety regulations, conducting department checks, and coordinating 15 staff members.• Secured sufficient inventory levels through effective inventory management, monitoring supply levels, ordering, and overseeing product deliveries.

• Customer Service Team Member

  • Dec 2009 - Sep 2012

  • Maximised customer satisfaction and retention by providing quality customer service and resolving potential customer issues.• Established successful flow of operations through effective inventory management, stock handling, and development of promotional displays.