sheldon lobo
Food and Beverage Captain at The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert- Claim this Profile
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hindi, marathi -
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Bio
Swapnil Jadhav
Sheldon is one of the trustful persons I ever work with. He has excellent knowledge about food and beverage. He has great knowledge about the wines and he also teaches his colleague on a daily operation. He also takes very good decisions under tough situations and always lead by an example. He always takes initiative to create unique, memorable and personal experience for our guests. He is not only a great leader but also a very good team player for any organization. His attention to details is second to none and very strong in P&P. I wish him all the very best in both professional and personal lives. Keep up the good work💪🏽
Jibin Thomas
Enthusiastic food and beverage server passionate about creating exceptional experience while driving the operation and financial results.looking for a new challenging opportunity to continue growing in this dynamic industry.
Swapnil Jadhav
Sheldon is one of the trustful persons I ever work with. He has excellent knowledge about food and beverage. He has great knowledge about the wines and he also teaches his colleague on a daily operation. He also takes very good decisions under tough situations and always lead by an example. He always takes initiative to create unique, memorable and personal experience for our guests. He is not only a great leader but also a very good team player for any organization. His attention to details is second to none and very strong in P&P. I wish him all the very best in both professional and personal lives. Keep up the good work💪🏽
Jibin Thomas
Enthusiastic food and beverage server passionate about creating exceptional experience while driving the operation and financial results.looking for a new challenging opportunity to continue growing in this dynamic industry.
Swapnil Jadhav
Sheldon is one of the trustful persons I ever work with. He has excellent knowledge about food and beverage. He has great knowledge about the wines and he also teaches his colleague on a daily operation. He also takes very good decisions under tough situations and always lead by an example. He always takes initiative to create unique, memorable and personal experience for our guests. He is not only a great leader but also a very good team player for any organization. His attention to details is second to none and very strong in P&P. I wish him all the very best in both professional and personal lives. Keep up the good work💪🏽
Jibin Thomas
Enthusiastic food and beverage server passionate about creating exceptional experience while driving the operation and financial results.looking for a new challenging opportunity to continue growing in this dynamic industry.
Swapnil Jadhav
Sheldon is one of the trustful persons I ever work with. He has excellent knowledge about food and beverage. He has great knowledge about the wines and he also teaches his colleague on a daily operation. He also takes very good decisions under tough situations and always lead by an example. He always takes initiative to create unique, memorable and personal experience for our guests. He is not only a great leader but also a very good team player for any organization. His attention to details is second to none and very strong in P&P. I wish him all the very best in both professional and personal lives. Keep up the good work💪🏽
Jibin Thomas
Enthusiastic food and beverage server passionate about creating exceptional experience while driving the operation and financial results.looking for a new challenging opportunity to continue growing in this dynamic industry.
Experience
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The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert
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United Arab Emirates
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Hospitality
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1 - 100 Employee
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Food and Beverage Captain
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Jan 2023 - Present
Deputize in the absence of the Restaurant Supervisor and ensure the smooth functioning of the restaurant. • Schedule weekly/fortnightly staff duty shifts with the approval of the Restaurant Supervisor ensuring that work exigencies are met and the staff is rotated fairly. • Allot daily duties to subordinate staff to meet work exigencies ensuring equity of work. • Conduct daily briefing using it as a vehicle for two-way communication, training and corrective action. • Attend to guest complaints and ensure guest satisfaction through immediate action. • Inspect the mise-en-scene and mise-en-place to ensure the smooth flow of operations. • Ensure the maintenance and aesthetic upkeep of the restaurant in close coordination with engineering and housekeeping. • Organize the training of staff for meeting the standards of service. • Develop restaurant sales through upselling, guest contacts and ensuring good service. • Ensure that the restaurant is free from work hazards. • Supervise food service with a view to ensuring speed, quality of service and personalization • Appraise staff performance and recommend rewards to the restaurant • Control costs by applying food control principles. • Serve wines and beverages according to international practice. • Motivate staff through fair leadership. • Maintain and control the par stocks of cutlery, crockery, linen, supplies, and equipment. Show less
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The Ritz-Carlton Hotel Company, L.L.C.
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United States
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Hospitality
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700 & Above Employee
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Server
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Aug 2018 - Dec 2022
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Marriott International
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United States
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Hospitality
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700 & Above Employee
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Server cum acting captain
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Aug 2018 - Dec 2022
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Grand Hyatt Mumbai
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India
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Hospitality
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300 - 400 Employee
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Bartender
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Nov 2016 - Mar 2018
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The St. Regis Mumbai
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India
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Hospitality
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400 - 500 Employee
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Waiter
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May 2016 - Oct 2016
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waiter
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Aug 2012 - Feb 2016
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Education
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2009 - 2012
don bosco college of hotel management and catering techonology
bsc hotel management, Hotel, Motel, and Restaurant Management -
1998 - 2007
st marys high school kalina
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