Solutions Architect

• Jun 2023 - Present

Commerce Cloud Technical Architect

• Jan 2022 - Mar 2023

Architect solutions to business problems using customers' ecommerce technology stacks Serves as a trusted advisor to the client Identifies and leads internal strategic initiatives to grow the consulting practice; serves as an active contributor to the community’s overall knowledge base and expertise Guides customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value Works collaboratively and has very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking Identifies and proactively manages risk areas and commits to seeing an issue through to complete resolution Manages customer expectations; negotiates solutions to complex problems with both the customer and third-party partners Reviews and corrects project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward Represents the Voice of Customer in latest New Product Initiative for Commerce Marketplace Show less

Digital Tech Lead

• Apr 2021 - Feb 2022

Be the owner of technical and architectural decisions related to the implementation and ongoing optimization of our Salesforce Commerce Cloud technology stack. Participate in all requirements gathering, and lead all technical documentation efforts related to build requirements. Design, develop, document and test SFCC code, configurations and integrations. Manage code repository and releases. Established and managed an improved code release strategy that eliminated excessive code version rollbacks. Onboard and train new employees and contract resources. Show less

Sr. Salesforce Commerce Cloud Developer

• Jan 2020 - Apr 2021

Lead Salesforce Commerce Cloud Developer. Trains and coordinates internal and external development teams on DevOps process and platform best practices; architectural decisions; process management; Page Designer integration; ADA remediation; UX/UI; Invision prototyping and style guide; Adobe Creative Cloud; Shopify; GTM; Google Analytics Lead Salesforce Commerce Cloud Developer. Trains and coordinates internal and external development teams on DevOps process and platform best practices; architectural decisions; process management; Page Designer integration; ADA remediation; UX/UI; Invision prototyping and style guide; Adobe Creative Cloud; Shopify; GTM; Google Analytics

SFCC Developer

• Aug 2019 - Jan 2020

Worked with internal and external project teams to help define, build, and support ecommerce websites for several large retailers; Provided technical expertise in identifying, evaluating and developing technology solutions including integrations with other enterprise software solutions; Managed catalog architecture, pricing and inventory management strategies, payment processors, and technologies that support a successful ecommerce strategy such as PIM, OMS, and ERP. Worked with internal and external project teams to help define, build, and support ecommerce websites for several large retailers; Provided technical expertise in identifying, evaluating and developing technology solutions including integrations with other enterprise software solutions; Managed catalog architecture, pricing and inventory management strategies, payment processors, and technologies that support a successful ecommerce strategy such as PIM, OMS, and ERP.

Web Developer/Designer

• Sep 2016 - Aug 2019

Launched 4 full e-commerce redesigns in time and under budget; Designs & builds core front-end functionality as flexible templates so that our marketing teams can independently manage content, effectively eliminating our role in day-to-day content management; Provides documentation and training to business users; Responsible for development & design of content across more than 6 iconic brand sites; lead SCRUM rituals including spring planning, backlog grooming, requirements gathering, etc. HTML, SCSS, CSS, JS; Salesforce Commerce Cloud SFRA & Site Genesis (old architecture); Microsoft Azure; Adobe Creative Cloud; Adobe XD; Adobe Photoshop; Adobe Illustrator; Jira, Confluence, Bitbucket; npm; Postman; one-off projects in different languages such as Python and C#. Member of Fruit of the Loom Young Professionals Program; Member of Toastmasters International; Participates in annual innovation showcase. Show less

Jr. Ecommerce Marketing Manager

• Jan 2016 - Aug 2016

Managed plug-in configuration/development & content across 2 Shopify websites; Led implementation of new product customization program by configuring foil printer hardware, developing & testing print processes on a variety of products, & automating data transfers from order exports into Adobe Illustrator for printing; New product customization feature successfully increased profit margin across customizable products & increased quantities sold. HTML, CSS, JS & Liquid; Shopify; Google Analytics; MailChimp; Adobe Creative Cloud; Adobe Dreamweaver; Adobe Photoshop; Adobe Illustrator; WordPress; Formstack Show less

Web Developer

• May 2015 - Jan 2016

HTML/CSS/JS and C#; Visual Studio Express 2013 for Web; Salesforce Marketing Cloud; Team Foundation Server (source control); Google Analytics; WordPress; Managed internal and external web support requests; assisted in updating and management of several websites HTML/CSS/JS and C#; Visual Studio Express 2013 for Web; Salesforce Marketing Cloud; Team Foundation Server (source control); Google Analytics; WordPress; Managed internal and external web support requests; assisted in updating and management of several websites

Web Designer

• Nov 2014 - May 2015

Designed and developed websites and email marketing campaigns using WordPress and HTML/CSS/JS as part of a team; exposed to all facets of an advertising agency through work with real clients. Designed and developed websites and email marketing campaigns using WordPress and HTML/CSS/JS as part of a team; exposed to all facets of an advertising agency through work with real clients.

IT ResNet Consultant

• Mar 2014 - Apr 2015

Provided services via telephone and face-to-face interaction with clients; set up new computer systems; troubleshot operating system problems; installed and/or replaced system hardware for student-owned machines. Provided services via telephone and face-to-face interaction with clients; set up new computer systems; troubleshot operating system problems; installed and/or replaced system hardware for student-owned machines.

US Student Ambassador

• Jul 2013 - Jun 2014

Liaison between Google and Western Kentucky University. Promotes Google products and culture on campus through events, promotions, presentations and daily activities. Liaison between Google and Western Kentucky University. Promotes Google products and culture on campus through events, promotions, presentations and daily activities.

Algebra and English Tutor

• Apr 2013 - Aug 2013

Tutored K-12 in basic through advanced English and math skills. Tutored K-12 in basic through advanced English and math skills.

Dining Room Hostess

• Oct 2010 - Jan 2012

Managed dining room cleanliness and customer concerns/conflicts. Managed dining room cleanliness and customer concerns/conflicts.