Experience

Tennessee Department of Transportation

• United States
• Government Administration
• 700 & Above Employee

• Network Operations Administrator

  • Aug 2015 - Present



WBIR-TV

• Network Specialist

  • 2006 - Aug 2015

  • Maintained a Microsoft Server 2003 environment through Active Directory and Citrix Presentation Server for approximately 130 employees. • Administrator of WUS and SCCM servers for the deployment of windows updates, as well as McAfee’s EPO server • Managed and configured ports in a Cisco switched environment. • Backup of daily data through Symantec Backup Exec. 2010 to offsite storage. • Purchased all computers, printers, and accessories. • Create computer images with Ghost and Active Disk and deploy them. • Provided desktop support, in a Windows XP and Microsoft Office 2007 environment for the end user. • Created cabling and support other network peripheral devices. Show less



WDVX

• IT

  • 2009 - 2010



State of Tennessee

• Government Administration
• 700 & Above Employee

• Network Support Specialist III

  • Jul 2002 - Oct 2006

  • Responsible for NT 4.0, Windows 2000 Professional, and Windows XP workstations for the end user. • Set up the operating system and connected them to the Novell 6.0, NT 4.0, Server 2000 and Server 2003 network. • Installed specialized TDOT software, email software, and GroupWise 5.5. • Managed an NT 4.0, 2000 /2003 advanced server, Netware 5.1, as well as tape backup of the network through Arcserve • Installed hubs, switches, and new CAT V cabling • Provided network support for the Transportation Management Center, which includes support for MPEG2 technology, FTP support, cabling, and general maintenance on 2003 SQL servers, as well as the maintenance and monitoring of Cisco switches. Show less



Signia Solutions

• Technical Consultant

  • Dec 2001 - Jul 2002

  • Maintained the Knoxville branch office network and desktop workstations • Designed, implemented, and provided troubleshooting for networks or workstations of business clients. • Supported the installation and maintenance of Great Plains software. • Maintained the Knoxville branch office network and desktop workstations • Designed, implemented, and provided troubleshooting for networks or workstations of business clients. • Supported the installation and maintenance of Great Plains software.



New Horizons Computer Learning Centers

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Network Administrator

  • Oct 2000 - Jun 2001

  • Responsible for the daily operations of 10 classrooms through imaging software, as well as the daily operations of the company. • Managed an NT 4.0, 2000 advanced server, Netware 5.1,and Netware 4.11 Ethernet 10/100 switched network. • Created user accounts • Set up Win98, Win NT, and Win 2K workstations, then connected those workstations to the network through the Microsoft and Netware clients, along with the TCP/IP protocol through DHCP. • Setup and maintained users’ email accounts through Microsoft Exchange 5.5 and GroupWise. • Installed CAT V wiring and new switches and/or hubs • Provided tape backup through DAT and DLT formats in Arcserve • Managed the phone system • Provided general trouble shooting of the end users’ workstation and applications Show less