Shelby Albert, SHRM-CP

Director of Human Resources at Napa Center Inc.
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us****@****om
(386) 825-5501

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Megan Cacciotti

Shelby is such a joy to work with! She is bright, energetic, organized, professional and one of the most dedicated and customer-focused management professionals in the staffing and recruiting business. You would be lucky to have her on your team!

Veray Britton

Shelby has built a strong (and deserved) reputation as someone with knowledge, helpfulness and principle – someone who gets things done! I have no hesitation in recommending Shelby and know that she will always give her best in any endeavour.

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Experience

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Director of Human Resources
      • May 2023 - Present

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Director of Human Resources
      • Feb 2015 - Apr 2023

      Director of Human Resources, October 2018 - April 2023 Sr. Human Resources Manager, July 2018 - October 2018 Human Resources Manager, October 2017 - July 2018 • Be an overall resource for employees in regards to unresolved problems, discipline situations and harassment claims • Oversee three separate teams: employee relations, compliance / workers compensation, and benefits administration / leaves of absence • Oversee all COVID related initiatives, including the exemption… Show more Director of Human Resources, October 2018 - April 2023 Sr. Human Resources Manager, July 2018 - October 2018 Human Resources Manager, October 2017 - July 2018 • Be an overall resource for employees in regards to unresolved problems, discipline situations and harassment claims • Oversee three separate teams: employee relations, compliance / workers compensation, and benefits administration / leaves of absence • Oversee all COVID related initiatives, including the exemption process • Assist in creating and implementing HR training to the field as requested and ensure compliance with company policies • Communicate with employees about company goals, benefits and policies • Adjudicate hires based on criminal background checks • Be the HR representative within the group who oversees the Joint Commission certification to ensure continued compliance and re-certification School Team Manager, August 2016 - October 2017 • Partner with all 30 local offices in recruiting pediatric therapists, school psychologists and nurses for open / urgent school positions • Oversee and improve best practices and the quality of recruiting for school positions for CareerStaff Unlimited offices nationwide • Create and implement school specific training program for new hires and conduct refresher trainings for current employees • Assist with various projects to better improve company recruitment nationwide School Team Recruitment Specialist, February 2015 - August 2016 • Assist local offices in recruiting pediatric therapists throughout the country within a school setting • Oversee and improve best practices and the quality of recruiting for Therapists Unlimited offices nationwide • Develop and maintain working relationships with team members and therapists • Assist with the creation, implementation and improvement of our training program for new internal employees • Conduct refresher trainings with current internal employees based on areas of improvement identified by their managers Show less Director of Human Resources, October 2018 - April 2023 Sr. Human Resources Manager, July 2018 - October 2018 Human Resources Manager, October 2017 - July 2018 • Be an overall resource for employees in regards to unresolved problems, discipline situations and harassment claims • Oversee three separate teams: employee relations, compliance / workers compensation, and benefits administration / leaves of absence • Oversee all COVID related initiatives, including the exemption… Show more Director of Human Resources, October 2018 - April 2023 Sr. Human Resources Manager, July 2018 - October 2018 Human Resources Manager, October 2017 - July 2018 • Be an overall resource for employees in regards to unresolved problems, discipline situations and harassment claims • Oversee three separate teams: employee relations, compliance / workers compensation, and benefits administration / leaves of absence • Oversee all COVID related initiatives, including the exemption process • Assist in creating and implementing HR training to the field as requested and ensure compliance with company policies • Communicate with employees about company goals, benefits and policies • Adjudicate hires based on criminal background checks • Be the HR representative within the group who oversees the Joint Commission certification to ensure continued compliance and re-certification School Team Manager, August 2016 - October 2017 • Partner with all 30 local offices in recruiting pediatric therapists, school psychologists and nurses for open / urgent school positions • Oversee and improve best practices and the quality of recruiting for school positions for CareerStaff Unlimited offices nationwide • Create and implement school specific training program for new hires and conduct refresher trainings for current employees • Assist with various projects to better improve company recruitment nationwide School Team Recruitment Specialist, February 2015 - August 2016 • Assist local offices in recruiting pediatric therapists throughout the country within a school setting • Oversee and improve best practices and the quality of recruiting for Therapists Unlimited offices nationwide • Develop and maintain working relationships with team members and therapists • Assist with the creation, implementation and improvement of our training program for new internal employees • Conduct refresher trainings with current internal employees based on areas of improvement identified by their managers Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Human Resources Coordinator
      • Jul 2013 - Jan 2015

      Human Resources Coordinator, March 2014 - January 2015 • Leave of Absence Management for 76 communities in 5 different states • Adjudicate hires based on criminal background checks • Consult with employees on disciplinary issues that impact involuntary leaves • Act as HR Representative in unemployment hearings Family Advocate, July 2013 - March 2014 • Receive inquiry phone calls, emails, and online chat • Complete discovery process for a more personalized experience at… Show more Human Resources Coordinator, March 2014 - January 2015 • Leave of Absence Management for 76 communities in 5 different states • Adjudicate hires based on criminal background checks • Consult with employees on disciplinary issues that impact involuntary leaves • Act as HR Representative in unemployment hearings Family Advocate, July 2013 - March 2014 • Receive inquiry phone calls, emails, and online chat • Complete discovery process for a more personalized experience at the community • Schedule experiences for the communities; tours, evaluations, or home visits Show less Human Resources Coordinator, March 2014 - January 2015 • Leave of Absence Management for 76 communities in 5 different states • Adjudicate hires based on criminal background checks • Consult with employees on disciplinary issues that impact involuntary leaves • Act as HR Representative in unemployment hearings Family Advocate, July 2013 - March 2014 • Receive inquiry phone calls, emails, and online chat • Complete discovery process for a more personalized experience at… Show more Human Resources Coordinator, March 2014 - January 2015 • Leave of Absence Management for 76 communities in 5 different states • Adjudicate hires based on criminal background checks • Consult with employees on disciplinary issues that impact involuntary leaves • Act as HR Representative in unemployment hearings Family Advocate, July 2013 - March 2014 • Receive inquiry phone calls, emails, and online chat • Complete discovery process for a more personalized experience at the community • Schedule experiences for the communities; tours, evaluations, or home visits Show less

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Manager
      • Nov 2011 - Jun 2013

      Assistant Manager, June 2012 - June 2013 • Managed a team of employees overseeing their break periods, calculating their sales per hour and assisting them with any questions while on the sales floor • Ran daily reports to create a better understanding of what is selling well to increase future sales and our ranking within the region • Lead daily walk-throughs explaining new product and product placement, our results from the day prior and set expectations for both the department and… Show more Assistant Manager, June 2012 - June 2013 • Managed a team of employees overseeing their break periods, calculating their sales per hour and assisting them with any questions while on the sales floor • Ran daily reports to create a better understanding of what is selling well to increase future sales and our ranking within the region • Lead daily walk-throughs explaining new product and product placement, our results from the day prior and set expectations for both the department and individual employees Sales Associate, November 2011 - June 2012 • Quarterly Pacesetter at the Flagship Downtown Seattle Nordstrom • Assisted managers with merchandising the sales floor • Assisted in training new employees Show less Assistant Manager, June 2012 - June 2013 • Managed a team of employees overseeing their break periods, calculating their sales per hour and assisting them with any questions while on the sales floor • Ran daily reports to create a better understanding of what is selling well to increase future sales and our ranking within the region • Lead daily walk-throughs explaining new product and product placement, our results from the day prior and set expectations for both the department and… Show more Assistant Manager, June 2012 - June 2013 • Managed a team of employees overseeing their break periods, calculating their sales per hour and assisting them with any questions while on the sales floor • Ran daily reports to create a better understanding of what is selling well to increase future sales and our ranking within the region • Lead daily walk-throughs explaining new product and product placement, our results from the day prior and set expectations for both the department and individual employees Sales Associate, November 2011 - June 2012 • Quarterly Pacesetter at the Flagship Downtown Seattle Nordstrom • Assisted managers with merchandising the sales floor • Assisted in training new employees Show less

Education

  • University of Washington
    Bachelor’s Degree, Sociology

Community

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