Experience

Koelsch Communities

• United States
• Health, Wellness & Fitness
• 100 - 200 Employee

• Receptionist

  • Aug 2023 - Present

  Vancouver, Washington, United States Implemented a file organization system at a new senior living community to improve the accuracy and accessibility of documents by 70% Built a process to track on-site guest hotel room readiness and availability and implemented a reservation procedure which allows the company to capture an additional $1350 on average per month from guest suite rentals Trained 6 new employees how to utilize MS Excel to generate and update residency reports for Washington State DSHS and the… Show more Implemented a file organization system at a new senior living community to improve the accuracy and accessibility of documents by 70% Built a process to track on-site guest hotel room readiness and availability and implemented a reservation procedure which allows the company to capture an additional $1350 on average per month from guest suite rentals Trained 6 new employees how to utilize MS Excel to generate and update residency reports for Washington State DSHS and the Ombudsman Utilized Canva and MS Publisher to create promotional materials and increase resident event participation by 40% Show less



Western Washington University

• United States
• Higher Education
• 700 & Above Employee

• Western Success Scholars Garden Team Leader

  • Jul 2020 - Apr 2022

  Bellingham, Washington, United States Exercised active listening to develop understanding of the project’s requirements and limitations between stakeholders. Utilized story-telling techniques to communicate project vision and purpose. Developed and followed a tight project timeline while providing interim reporting to management. Created and managed programming to engage and educate the Western Success Scholars community about sustainability.