Experience

Vulcan

• New Zealand
• Wholesale Metals and Minerals
• 100 - 200 Employee

• Business Intelligence Analyst

  • Jul 2019 - Present



AA New Zealand

• New Zealand
• Consumer Services
• 200 - 300 Employee

• Insight Analyst

  • Mar 2018 - Jul 2019

  The Digital Marketing and Analytics division’s Customer Insight team work extensively with a wide range of clients across the AA’s business units, transforming data into insights that drive informed business decision making.I deliver insights and provide recommendations across the AA’s business units and joint ventures, allowing for informed business decision making, strategy development and tactical delivery. The Digital Marketing and Analytics division’s Customer Insight team work extensively with a wide range of clients across the AA’s business units, transforming data into insights that drive informed business decision making.I deliver insights and provide recommendations across the AA’s business units and joint ventures, allowing for informed business decision making, strategy development and tactical delivery.



Rokoko Boutique

• Retail Associate

  • Nov 2016 - Mar 2018

  I delivered excellent sales and customer service through:- Stellar relationship management and maintenance of core customer database- Responding to client requests- Suggesting and implementing shop-fitout improvements I delivered excellent sales and customer service through:- Stellar relationship management and maintenance of core customer database- Responding to client requests- Suggesting and implementing shop-fitout improvements



Applejacks Bar and Eatery

• Senior Waitress

  • Apr 2014 - Nov 2016

  At Applejack's Bar and Eatery I gained significant levels of experience with anticipating andaddressing guests' needs in the restaurant and delivering service in a friendly and fast manner. As a senior waitress I was tasked with delegating jobs to our newer employees, and have enjoyed a high level of trust from my employers with treatment of the customers and handling of cash. At Applejack's Bar and Eatery I gained significant levels of experience with anticipating andaddressing guests' needs in the restaurant and delivering service in a friendly and fast manner. As a senior waitress I was tasked with delegating jobs to our newer employees, and have enjoyed a high level of trust from my employers with treatment of the customers and handling of cash.



The Blind Foundation

• Temporary Communications Administrator

  • Oct 2015 - Dec 2015

  At The Blind Foundation, I was tasked with revamping and reorganising their communications database, reconciling any errors in the information and ensuring that it was easier for use in the future. This was a large database of around 15,000 contacts and demonstrates my proficiency with navigating and manipulating larger data sets. My duties also included contacting members of The Blind Foundation when there was any discrepancy in the information provided, requiring a high level of competence in communications, especially as sensitive information was often involved.