Shelby Lewis

Dispatcher at ReAgg LLC
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Contact Information
Location
Washington, District of Columbia, United States, US
Languages
  • English -

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Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Dispatcher
      • Aug 2022 - Present
    • Dispatcher
      • Sep 2018 - Aug 2022

    • Lead Dispatcher/scheduler
      • Jul 2018 - Jul 2022

    • United States
    • Dispatcher
      • May 2017 - Aug 2022
    • United States
    • Software Development
    • DPS (Job coach)
      • Jan 2016 - Aug 2018

      Job coach Job coach

    • Dispatcher/Operation Supervisor
      • Oct 2010 - Aug 2016

      2011 – Present CoachUSA (Megabus) Operation Supervisor 2012-PresentSupervise driversMonthly reports and conferences callsData EntryResponsible for road call reports and vehicle down listResponsible for ensuring employees notes all absences and/or tardiness issues and communications same to Operation Manager as appropriate Responsible for assigning other duties when needed. Schedule and dispatch workers, work crews, equipment, service vehicles to appropriate locations according to customer request specifications, or needs, using radios or telephones. Prepare daily work and run schedules. Advise personnel about traffic problems such as constructions, accidents, congestion, weather conditions, and other hazards. Show less

    • Dispatcher/Operation Supervisor
      • Oct 2010 - Aug 2016

      Supervise driversMonthly reports and conferences callsData EntryResponsible for road call reports and vehicle down listResponsible for ensuring employees notes all absences and/or tardiness issues and communications same to Operation Manager as appropriate Responsible for assigning other duties when needed. Schedule and dispatch workers, work crews, equipment, service vehicles to appropriate locations according to customer request specifications, or needs, using radios or telephones. Prepare daily work and run schedules. Advise personnel about traffic problems such as constructions, accidents, congestion, weather conditions, and other hazards. Show less

    • (Multiple Position) Driver,Road Supervisor,BTW,Lead Dispatcherer and Maintenance Clerk Supervisor
      • Mar 2002 - Oct 2010

      MV Transportation Capitol Heights (Multiple Positions) (Driver, BTW, Road supervisor, Lead dispatcher, Assistant operation manager, Maintenance clerk supervisor ) Supervise over utility crew and mechanics Data Entry for fleet focus and info center Maintain payroll Responsible for fleet vehicle's (emissions , registration , and miles) Responsible for road calls , and reports Responsible for driver transport passengers that are either senior citizens, or persons with disabilities. Responsible for training drivers use the four point sacrament for passenger, door-to-door service, and radio communications. Responsible for ensuring employees notes all absences and/or tardiness issues and communications same to Operation Supervisor Or Division Manager as appropriate Responsible for ensuring employees screens route sheets, time cards, and performance reports. Responsible for assigning other duties when needed. Schedule and dispatch workers, work crews, equipment, service vehicles to appropriate locations according to customer request specifications, or needs, using radios or telephones. Confer with customers or supervising personnel to address questions, problems, and request for service or equipment. Monitor personnel or equipment locations and utilization to coordinate service and schedules. Relay work orders , messages , and information to or from work crews , supervisors , and field inspectors using telephones or two-way radios Record and maintain files and records of customer request, work or service performed chargers, expenses, inventory, and other dispatch information. Prepare daily work and run schedules. Determine types or amounts of equipment, vehicles, materials or personnel required according to work orders specifications. Advise personnel about traffic problems such as constructions, accidents, congestion, weather conditions, and other hazards. Arrange for necessary repairs to restore service and schedules. Show less

Education

  • Howard University
    Drama and Dramatics/Theatre Arts, General

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