Experience

Harvard Kenneth C. Griffin Graduate School of Arts and Sciences

• United States
• Higher Education
• 100 - 200 Employee

• Assistant Director of Student Affairs

  • Feb 2020 - Present

  -Oversee graduate academic policies related to satisfactory progress, registration, and leave, serving 4900 students in PhD and masters programs. Manages annual review and implementation of academic policy -Engages stakeholders across 59 departments, organizes onboarding and monthly Coordinator/Admin meetings attended by 100 staff; designed a Graduate Programs SharePoint to centralize training resources -Collaborates with Student Services, Financial Aid, Disability Services, and Senior Leadership to case manage and provide bespoke support for students in crisis -Designs and collaboratively implements major changes to all registration, enrollment, and graduation processes to support the roll out of Prior Term Registration -Supports GSAS Administrative Board conduct hearings by consulting General Counsel, drafting charge and outcome letters, and advising students on the process -Established a COVID-19 testing protocol for 4900 students, operationalized new communication, support, and disciplinary policies, and reviewed and sorted compliance data weekly. -Manages a team of two support staff through onboarding, weekly check-ins with consistent feedback loops, professional development, and designing standard operating procedures (SOPs) -Manages 4 large annual surveys to assess student support and advising quality, collaborating with Institutional Research on survey design and reporting needs -Project manager for the new international student suite of support for 400 students annually, including pre-arrival webinars, visa procurement tracking, orientation, and English language programming Show less