Shelby Bascom

Sr. People Operations Manager/HRBP at Visible Hands
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston
Languages
  • English -

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Experience

    • United States
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • Sr. People Operations Manager/HRBP
      • Jan 2023 - Present

    • United States
    • Software Development
    • 100 - 200 Employee
    • People Operations
      • May 2021 - Jan 2023

    • United States
    • Education Administration Programs
    • 300 - 400 Employee
    • People Operations Manager
      • Jul 2019 - May 2021

      Panorama Education partners with K-12 schools and districts across the country to collect and analyze data about social-emotional learning, school climate, family engagement, and more. With research-backed surveys and a leading technology platform, Panorama helps educators act on data and improve student outcomes. - Administers benefits leading open enrollment, coaching employees through questions and issues related to coverage, and managing relationship with benefit broker to explore… Show more Panorama Education partners with K-12 schools and districts across the country to collect and analyze data about social-emotional learning, school climate, family engagement, and more. With research-backed surveys and a leading technology platform, Panorama helps educators act on data and improve student outcomes. - Administers benefits leading open enrollment, coaching employees through questions and issues related to coverage, and managing relationship with benefit broker to explore and select company benefit plans and vendors - Manages payroll for a rapidly growing number of employees including those with commissions - Manages onboarding coordination, communications, and facilitation - Provides HR policy guidance and interpretation of established Panorama policies. Actively engages and partners with VP of People on development of unestablished policies - Analyzes trends and metrics in partnership with People Team and Function Leaders to develop, build or partner on solutions, programs and policies that contribute to effectiveness, equity and success of function - Manages employee leaves (FMLA/PFML, Parental, LOA STD & LTD) - Manages employee data and reporting using HRIS platform, Zenefits as well as training on this system for new employees - Manages employment verifications - Collaborates with People team on DEI and employee engagement efforts - Conducts exit interviews and offboarding - Co-facilitates and resolves complex employee relations issues. Conducts effective, thorough and objective investigations, including the VP of People and employment counsel where appropriate - Participates in applicable interview committees for new candidates - Manages relationship with immigration counsel - Member of the team developing communication strategies to adapt workforce to remote work environment such as emergency call trees and remote onboarding Show less Panorama Education partners with K-12 schools and districts across the country to collect and analyze data about social-emotional learning, school climate, family engagement, and more. With research-backed surveys and a leading technology platform, Panorama helps educators act on data and improve student outcomes. - Administers benefits leading open enrollment, coaching employees through questions and issues related to coverage, and managing relationship with benefit broker to explore… Show more Panorama Education partners with K-12 schools and districts across the country to collect and analyze data about social-emotional learning, school climate, family engagement, and more. With research-backed surveys and a leading technology platform, Panorama helps educators act on data and improve student outcomes. - Administers benefits leading open enrollment, coaching employees through questions and issues related to coverage, and managing relationship with benefit broker to explore and select company benefit plans and vendors - Manages payroll for a rapidly growing number of employees including those with commissions - Manages onboarding coordination, communications, and facilitation - Provides HR policy guidance and interpretation of established Panorama policies. Actively engages and partners with VP of People on development of unestablished policies - Analyzes trends and metrics in partnership with People Team and Function Leaders to develop, build or partner on solutions, programs and policies that contribute to effectiveness, equity and success of function - Manages employee leaves (FMLA/PFML, Parental, LOA STD & LTD) - Manages employee data and reporting using HRIS platform, Zenefits as well as training on this system for new employees - Manages employment verifications - Collaborates with People team on DEI and employee engagement efforts - Conducts exit interviews and offboarding - Co-facilitates and resolves complex employee relations issues. Conducts effective, thorough and objective investigations, including the VP of People and employment counsel where appropriate - Participates in applicable interview committees for new candidates - Manages relationship with immigration counsel - Member of the team developing communication strategies to adapt workforce to remote work environment such as emergency call trees and remote onboarding Show less

    • United States
    • Venture Capital and Private Equity Principals
    • 1 - 100 Employee
    • People Operations Coordinator
      • May 2018 - Jul 2019

      Global non-profit startup accelerator and competition with a focus on high-impact, early-stage entrepreneurs  Manages employee payroll cycles by entering changes, ensuring accuracy, and working with payroll vendor to run payroll  Manages employee benefits by enrolling employees, making updates, answering inquiries, exploring and implementing new benefits, and rolling out benefits communications  Manage employee leaves  Maintains employee files and data in various… Show more Global non-profit startup accelerator and competition with a focus on high-impact, early-stage entrepreneurs  Manages employee payroll cycles by entering changes, ensuring accuracy, and working with payroll vendor to run payroll  Manages employee benefits by enrolling employees, making updates, answering inquiries, exploring and implementing new benefits, and rolling out benefits communications  Manage employee leaves  Maintains employee files and data in various systems  Provides technical support to employees using talent system, ClearCompany, for goal setting and tracking, performance reviews, and role competencies  Supports people, culture, and community strategic initiative led by President and Director of People Strategy & Operations  Supports quarterly goal setting and bi-annual performance review processes  Supports employee learning and training programs through scheduling, content development, and collecting and analyzing employee feedback  Plans, schedules, and executes team events  Assists in creation and communication of employee policies  Scheduling and other administrative support to the COO Show less Global non-profit startup accelerator and competition with a focus on high-impact, early-stage entrepreneurs  Manages employee payroll cycles by entering changes, ensuring accuracy, and working with payroll vendor to run payroll  Manages employee benefits by enrolling employees, making updates, answering inquiries, exploring and implementing new benefits, and rolling out benefits communications  Manage employee leaves  Maintains employee files and data in various… Show more Global non-profit startup accelerator and competition with a focus on high-impact, early-stage entrepreneurs  Manages employee payroll cycles by entering changes, ensuring accuracy, and working with payroll vendor to run payroll  Manages employee benefits by enrolling employees, making updates, answering inquiries, exploring and implementing new benefits, and rolling out benefits communications  Manage employee leaves  Maintains employee files and data in various systems  Provides technical support to employees using talent system, ClearCompany, for goal setting and tracking, performance reviews, and role competencies  Supports people, culture, and community strategic initiative led by President and Director of People Strategy & Operations  Supports quarterly goal setting and bi-annual performance review processes  Supports employee learning and training programs through scheduling, content development, and collecting and analyzing employee feedback  Plans, schedules, and executes team events  Assists in creation and communication of employee policies  Scheduling and other administrative support to the COO Show less

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Human Resources Benefits Coordinator
      • Nov 2017 - Apr 2018

      Large healthcare management group supporting 9 anesthesiologist groups in multiple states with over 800 professional and executive staffs  Enters employee information and changes in to HRIS (PayCom, ADP WorkDay)  Completes verification of employment  Submits employee benefit election information into vendor sites (BCBS, Wimberly, DELTA, etc.)  Issues new hire and termination packets to employees  Compiles and processes new hire paperwork such as I-9, EEO, and tax… Show more Large healthcare management group supporting 9 anesthesiologist groups in multiple states with over 800 professional and executive staffs  Enters employee information and changes in to HRIS (PayCom, ADP WorkDay)  Completes verification of employment  Submits employee benefit election information into vendor sites (BCBS, Wimberly, DELTA, etc.)  Issues new hire and termination packets to employees  Compiles and processes new hire paperwork such as I-9, EEO, and tax documents  Maintains employee files  Runs reporting out of ADP Workday  Completes the processing of filing, copying, and faxing various confidential paperwork  Performs specialized tasks for Human Resource Director and Business Partners Show less Large healthcare management group supporting 9 anesthesiologist groups in multiple states with over 800 professional and executive staffs  Enters employee information and changes in to HRIS (PayCom, ADP WorkDay)  Completes verification of employment  Submits employee benefit election information into vendor sites (BCBS, Wimberly, DELTA, etc.)  Issues new hire and termination packets to employees  Compiles and processes new hire paperwork such as I-9, EEO, and tax… Show more Large healthcare management group supporting 9 anesthesiologist groups in multiple states with over 800 professional and executive staffs  Enters employee information and changes in to HRIS (PayCom, ADP WorkDay)  Completes verification of employment  Submits employee benefit election information into vendor sites (BCBS, Wimberly, DELTA, etc.)  Issues new hire and termination packets to employees  Compiles and processes new hire paperwork such as I-9, EEO, and tax documents  Maintains employee files  Runs reporting out of ADP Workday  Completes the processing of filing, copying, and faxing various confidential paperwork  Performs specialized tasks for Human Resource Director and Business Partners Show less

    • United States
    • Individual and Family Services
    • 500 - 600 Employee
    • Corporate Human Resources Coordinator
      • Jul 2016 - Nov 2017

      Non-profit organization providing educational, rehabilitative, and behavioral healthcare services to individuals with special needs  Key staff in utilizing various government and third party applications to complete background checks and credentialing review as well as E-Verify for all employees  Enters employee information and changes such as rehires, PCA’s, terminations, address/name changes, background checks in to HRIS (ADP Enterprise)  Compiles and processes new hire… Show more Non-profit organization providing educational, rehabilitative, and behavioral healthcare services to individuals with special needs  Key staff in utilizing various government and third party applications to complete background checks and credentialing review as well as E-Verify for all employees  Enters employee information and changes such as rehires, PCA’s, terminations, address/name changes, background checks in to HRIS (ADP Enterprise)  Compiles and processes new hire documentation during on-boarding such as I-9, EEO, tax documents  Voucher invoices by code and forwards to the correct financial partner  Completes verification of employment  Compiles documents for audits such as monthly OIG reports and annual compliance reports as well as various data requests  Performs specialized tasks for Director of HR Operations

    • Administrative Assistant
      • Jul 2015 - Jul 2016

      Behavioral health clinic providing therapy, dayhab, and psychiatry visits to individuals with intellectual and mental disabilities  Serve as first point of contact responsible for greeting all visitors and directing them to the appropriate therapist or Psychiatrist  Maintain psychiatrist’s calendar and scheduled appointments  Complete the processing of filing, copying, and faxing various paperwork  Manage various incoming calls, messages and direct to the appropriate… Show more Behavioral health clinic providing therapy, dayhab, and psychiatry visits to individuals with intellectual and mental disabilities  Serve as first point of contact responsible for greeting all visitors and directing them to the appropriate therapist or Psychiatrist  Maintain psychiatrist’s calendar and scheduled appointments  Complete the processing of filing, copying, and faxing various paperwork  Manage various incoming calls, messages and direct to the appropriate destination  Perform specialized tasks for Office Manager

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Residential Life Skills Instructor
      • Nov 2012 - Jul 2015

      Organization supporting individuals with developmental and intellectual disabilities in both school and residential settings  Lead staff in monitoring students between the ages of 11 through 22 coping with sensitive behavioral cases  Administer for 5 students with a team of 2-3 staff members  Assist in establishing Individual Educational Programs, quarterly for each student to accomplish within a given time period throughout the year  Create daily schedules consisting of daily… Show more Organization supporting individuals with developmental and intellectual disabilities in both school and residential settings  Lead staff in monitoring students between the ages of 11 through 22 coping with sensitive behavioral cases  Administer for 5 students with a team of 2-3 staff members  Assist in establishing Individual Educational Programs, quarterly for each student to accomplish within a given time period throughout the year  Create daily schedules consisting of daily routines, chores, and engaging activities within the community Show less Organization supporting individuals with developmental and intellectual disabilities in both school and residential settings  Lead staff in monitoring students between the ages of 11 through 22 coping with sensitive behavioral cases  Administer for 5 students with a team of 2-3 staff members  Assist in establishing Individual Educational Programs, quarterly for each student to accomplish within a given time period throughout the year  Create daily schedules consisting of daily… Show more Organization supporting individuals with developmental and intellectual disabilities in both school and residential settings  Lead staff in monitoring students between the ages of 11 through 22 coping with sensitive behavioral cases  Administer for 5 students with a team of 2-3 staff members  Assist in establishing Individual Educational Programs, quarterly for each student to accomplish within a given time period throughout the year  Create daily schedules consisting of daily routines, chores, and engaging activities within the community Show less

Education

  • University of Massachusetts Boston
    Bachelor's Degree, Criminal Justice

Community

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