Shelby Akers

Services & Contracts Specialist - Channel Asset Management Specialist (CHAMP) at HESCO (Industrial Automation & Networking)
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Contact Information
Location
Greater Hartford, JM
Languages
  • Spanish Full professional proficiency
  • Chinese Professional working proficiency

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Bio

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Joseph Cocciardi

Shelby is an absolute pleasure to work with. She consistently delivers top performing sales by keeping lines of communication open, remaining extremely customer focused, goal-oriented, and keeps clear sight on the big picture. In the day-to-day she is always on top of communication between customers and stakeholders, and has a keen ability to close complex sales where others struggle. During my time working with her, she displayed a high aptitude of technical knowledge and was especially good at discovering customer's needs. I would highly recommend Shelby for any sales position and know that she would bring success wherever she goes.

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Experience

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Services & Contracts Specialist - Channel Asset Management Specialist (CHAMP)
      • Mar 2021 - Present

    • Sales Development & Support Specialist
      • Nov 2019 - Mar 2021

      We are the only Authorized Rockwell Automation Allen Bradley Distributor in Connecticut offering Industrial Electrical solutions to OEM's, System Integrators, End Users and Contracting organizations.Primary Responsibilities:Utilize gap analysis tools in Tour De Force CRM to discover buying gaps from MTD and YTD.Serve as an inside technical resource for Rockwell software programming (Studio 5000, Factory Talk ME/SE/Analytics/Innovation Suite/Emulate 3D/RsLogix), PLC configuration (SLC/PLC conversion to CMX and Control Logix), Drive modernization (PF 523/525/700) systemic monitoring (PlantPax/ThinManager/Vuforia AR) and motion/magnemotion control applications.Apply and renew special pricing agreements (SPA's) with partnering vendors and identify opportunities for additional discounts.Provide Tech Connect support information to customers in need of Rockwell Automation support services.Coordinate Field Service labor dispatch repair services with Rockwell Automation and identify areas of operational inefficiencies and bottlenecks.Monitor Customer Service inbox and distribute workflow to assigned Core Customer Service team members.Assign RFQ's and bids to Core and prospective customers.Access and monitor Dodge Report Data Analysis Bidding site to identify and participate in new project bids for wastewater, chemical processing, construction, air and oil & gas arenas.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Account Executive
      • Mar 2019 - Present

      Provide affordable, long lasting Medical solutions to Podiatric, Therapy and Orthopedic Professionals.Negotiate GPO contract pricing to increase ROI and capture 100% GP growth based on monthly, quarterly and YTD goals.Consult with channel distributors and preferred manufacturer chains to secure updated UOM and customer product allocation.Facilitate and process vaccine, Rx and pharmaceutical orders via direct communication through regulatory and specialized licensing teamsUtilize STAT and Salesforce Applications to secure RFP’s, supply orders, and itemized cost changesProvide technical website and online ordering assistance

    • United States
    • Health, Wellness & Fitness
    • 700 & Above Employee
    • Club Manager
      • Jan 2019 - Mar 2019

      Supervise all staff members on company policies, club sales strategies and marketing campaignsDesign and offer select training program to interested club membersPromote off site club events and monthly incentive programs (free membership, trails, $1 down deals) to prospective membersSell specialized membership and training packages to interest clientsUtilize Excel, InTouch, and Salesforce applications to collect sales data and retain current member base Supervise all staff members on company policies, club sales strategies and marketing campaignsDesign and offer select training program to interested club membersPromote off site club events and monthly incentive programs (free membership, trails, $1 down deals) to prospective membersSell specialized membership and training packages to interest clientsUtilize Excel, InTouch, and Salesforce applications to collect sales data and retain current member base

    • Wellness and Fitness Services
    • 1 - 100 Employee
    • General Manager
      • Mar 2018 - Dec 2018

      Manage, oversee and train all new and current staff members on club policies, sales strategies and hospitality.Implement new selling strategies to increase EFT and NPS each monthEstablish and maintain an effective referral program using social media, in person and email platformsRespond immediately and attentively to member requests, inquiries and concerns via phone, fax and emailProvide continued training to all staff members and training teamsConduct on-site interviews and staff selection

    • United States
    • Retail Art Supplies
    • 100 - 200 Employee
    • Inside Sales Account Manager
      • Mar 2015 - Feb 2018

      Negotiate and secure product sales for over 2,000 key account customersExpand and optimize consumer budgets by offering affordable price options on select products and servicesIncrease ROI and YTD growth by 3% annuallyGenerate specialized RFP’s for government and workplace institutionsMaintain an average of forty outbound calls per day to new and existing customersProvide monthly promotions and savings incentives to interested customers and prospects Negotiate and secure product sales for over 2,000 key account customersExpand and optimize consumer budgets by offering affordable price options on select products and servicesIncrease ROI and YTD growth by 3% annuallyGenerate specialized RFP’s for government and workplace institutionsMaintain an average of forty outbound calls per day to new and existing customersProvide monthly promotions and savings incentives to interested customers and prospects

    • United States
    • Higher Education
    • 700 & Above Employee
    • Admissions Counselor
      • Jun 2010 - Jun 2011

      Develop specialized programs for prospective students and parentsPromote campus housing, events, assistance programs and special organizations to generate student interestProvide tours to prospective students and parents and show all campus amenities , housing units and academic buildings Process online and in person applications and place students in career fields of interest. Host on-site job fairs and open house events for students, families and transfer applicants.Monitor and design web content for Admissions home page featuring campus housing information, financial aid assistance and program enrollment

Education

  • Eastern Connecticut State University
    Bachelor of Science - BS, Communication Journalism
    2010 - 2014
  • Eastern Connecticut State University
    Bachelor’s Degree, Communication, Journalism, and Related Programs
    2010 - 2014

Community

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