Shelby Forman

Project Manager of Client Experience at NeuroLeadership Institute
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Contact Information
us****@****om
(386) 825-5501
Location
Citrus Heights, California, United States, US

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Experience

    • United States
    • Business Consulting and Services
    • 200 - 300 Employee
    • Project Manager of Client Experience
      • Jan 2022 - Present

      Remote

    • Professional Photographer
      • Dec 2017 - Present

      Sacramento County, California, United States -Researched and implemented effective brand exposure techniques and client interaction through social media platforms such as Facebook, Pinterest and Instagram. -Increased revenue over 500% from 2018 to 2021 by increasing overall yearly bookings and average cost. -Researched, planned out, and wrote business plans. -Delivered presentations to customers/stakeholders in relation to work and product delivery standards and expectations. -Maintained business bank accounts, payment… Show more -Researched and implemented effective brand exposure techniques and client interaction through social media platforms such as Facebook, Pinterest and Instagram. -Increased revenue over 500% from 2018 to 2021 by increasing overall yearly bookings and average cost. -Researched, planned out, and wrote business plans. -Delivered presentations to customers/stakeholders in relation to work and product delivery standards and expectations. -Maintained business bank accounts, payment processing and managed invoices. -Acquired, built-out, and managed a company website including writing original copy. -Ensured that products/projects were delivered to meet customer/stakeholder requirements and specifications. -Collaborated with and managed several photographers on the execution of projects to ensure optimal quality. -Utilized various marketing strategies to gain and maintain client business and trust. -Coordinated and/or assisted in conducting remote and in-person workshops and providing education to photographers. -Developed a social media marketing plan and implemented changes as needed as well as planned service and product launches to obtain optimal success from various campaigns. -Implemented a change in business structure and offerings in order to survive the 2020 Pandemic crisis. Show less

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Research Analyst III
      • Nov 2016 - Aug 2020

      Reno, NV -Performed analysis of highly complex laboratory assays based on protocols and in compliance with Standard Operating Procedures (SOPs) and Good Laboratory Practices (GLPs) regulations. -Prepared project management plans, including project schedules, work breakdown structure; communication plans, work project delegation and quality management. -Analyzed data; gathered and developed solutions or alternative methods of proceeding. -Implemented records management program for the filing… Show more -Performed analysis of highly complex laboratory assays based on protocols and in compliance with Standard Operating Procedures (SOPs) and Good Laboratory Practices (GLPs) regulations. -Prepared project management plans, including project schedules, work breakdown structure; communication plans, work project delegation and quality management. -Analyzed data; gathered and developed solutions or alternative methods of proceeding. -Implemented records management program for the filing, protection, and retrieval of records, and assured compliance with the program. -Planned and executed procurement activities and the disbursement of material upon receipt. -Coordinated and facilitated project meetings and captured meeting minutes. -Designed, evaluated, recommended, and approved changes of forms and reports. -Collaborated with cross-functional teams to evaluate the best processes roll-outs. -Initiated process improvements across all laboratory functions relating to client satisfaction and retention. -Performed project coordination and management by organizing and executing study analysis and data compilation to provide accurate information to clients and scientists. -Ensured project teams understood all aspects of contracts relating to their responsibilities and deadlines. -Managed quality assurance and procedures by testing and validating systems; Assisted in developing and implementing new validation standards, and procedures. -Managed team members on a built out weekly schedule and updated daily as changes occurred. Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Emergency Department Technician
      • Aug 2015 - Aug 2016

      Reno, Nevada Area -Assisted nurses and physicians with patient care with minor and major procedures including traumas, cardiac arrests, stroke codes, assaults, and conscious sedations. -Assisted doctors with physical examinations, collected samples for laboratory analysis, and assisted in taking patient histories. -Assisted with paperwork and communication regarding patient admission, transfer, and discharge. -Obtained and recorded patient information on charting computer systems. -Performed… Show more -Assisted nurses and physicians with patient care with minor and major procedures including traumas, cardiac arrests, stroke codes, assaults, and conscious sedations. -Assisted doctors with physical examinations, collected samples for laboratory analysis, and assisted in taking patient histories. -Assisted with paperwork and communication regarding patient admission, transfer, and discharge. -Obtained and recorded patient information on charting computer systems. -Performed medical procedures including EKGS, splints and casts, wound care, and taking vital signs. -Provided patients with information and comfort. -Independently maintained safe and effective care to patients with various acuity levels in a time-restricted and demanding environment.

    • Critical Care Technician
      • Dec 2013 - Jul 2015

      Reno, NV -Provided and documented patient care under the direct supervision of a Registered Nurse. -Assigned to care for 12-25+ patients per shift. -Performed initial intake and Q4 rounding and vitals on assigned patients. -Performed basic life support and triage in emergency situations. -Maintained patient confidentiality under HIPPA. -Assisted in collection of patient data/specimens. -Obtained Electrocardiograms, as well as interpreted and recognized any changes in heart rhythms… Show more -Provided and documented patient care under the direct supervision of a Registered Nurse. -Assigned to care for 12-25+ patients per shift. -Performed initial intake and Q4 rounding and vitals on assigned patients. -Performed basic life support and triage in emergency situations. -Maintained patient confidentiality under HIPPA. -Assisted in collection of patient data/specimens. -Obtained Electrocardiograms, as well as interpreted and recognized any changes in heart rhythms including STEMI's. -Answered telephones, performed Unit Secretary duties, entered Doctor's orders, Proficient with EMR.

    • United States
    • Environmental Services
    • 1 - 100 Employee
    • Lab Tech/ QA Representative
      • Jul 2010 - Feb 2013

      Reno, Nevada Area -Researched and developed Methods and SOP’s, which resulted in better laboratory procedures. -Process data reports and perform QA audit procedures on laboratory data.

Education

  • University of Nevada, Reno
    Master of Business Administration - MBA, Business Administration and Management, General
    2018 - 2020
  • University of Nevada, Reno
    Bachelor of Science, Biology, General
    2010 - 2016
  • Truckee Meadows Community College
    Associate of Science (A.S.), Science
    2012 - 2014
  • Università degli Studi della Tuscia
    Environmental Science
    2011 - 2011

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