Experience

James River Insurance Company

• United States
• Insurance
• 400 - 500 Employee

• Underwriter

  • Aug 2022 - Present

• Associate Underwriter

  • Jul 2020 - Present

• Bodily Injury Claims Adjuster

  • Jan 2019 - Jul 2020

  Scottsdale, Arizona, United States



American Family Insurance

• United States
• Insurance
• 700 & Above Employee

• Casualty Claims Adjuster

  • Oct 2016 - Jan 2019

  Phoenix, Arizona, United States



Sanford Health

• Hospitals and Health Care
• 700 & Above Employee

• Patient Access Manager

  • Jan 2014 - Aug 2016

  Bismarck, North Dakota, United States I oversaw Patient Service Specialists and two Patient Access Trainers within all of the Sanford Clinics within the Bismarck/Mandan area. I maintained the schedules for my staff, approved time off requests, approved time cards for payroll, assisted in the hiring and interview process, and performed registration functions. I was responsible for the development of policies and procedures for the front end staff. I assured staff were properly and adequately trained at the time of hire along with… Show more I oversaw Patient Service Specialists and two Patient Access Trainers within all of the Sanford Clinics within the Bismarck/Mandan area. I maintained the schedules for my staff, approved time off requests, approved time cards for payroll, assisted in the hiring and interview process, and performed registration functions. I was responsible for the development of policies and procedures for the front end staff. I assured staff were properly and adequately trained at the time of hire along with any additional education for existing staff when appropriate. I assisted with the implementation of the revenue cycle and managed that. I participated in curriculum design, training material development, and training evaluations. I provided leadership and worked closely with all clinical staff to ensure that all clinics were running at their best. Show less