Manager, Clinical Quality & Compliance at The Jackson Laboratory

• Apr 2023 - Present

Supervisor, Clinical Quality & Organizational Excellence

• May 2022 - May 2023

Clinical Quality Operations Specialist

• May 2019 - May 2023

Supports the maintenance and implementation of the JGM clinical service (CLIA) quality assurance program as well as the development and evolution of the JGM clinical service (CLIA) offerings. Works closely with the Clinical Quality Manager, Business Unit Manager, Clinical Lab Director and staff of the clinical genomic laboratory to achieve excellent and compliant service from the JGM clinical facility and effectively manage customer interactions. Key roles:• Administrate the document control and personnel documentation system, ensuring data integrity and compliance with company and regulatory standards. • Support administration of continuing education, audit-readiness, and non-conforming event management software modules. • Prepare and maintain proficiency testing materials.• Coordinate monthly QA meetings and quality indicator metrics presentation.• Develop cost estimates, formal quotations (statement of work), renewals, and project change orders.• Coordinate and monitor projects in the lab with regards to SOWs, timelines and deliverables. Show less

Clinical Genomics Technologist

• Apr 2017 - May 2019

Responsible for the efficient and quality execution of sample accessioning, processing and data generation for the clinical genomics laboratory. This includes working with the manager to maintain all documentation required for operation under CLIA/CAP certification, including review and writing of SOPs as necessary and use of sample tracking systems in accordance with standard operating procedures. Also responsible for the development and validation of new methodologies, including establishing novel workflows, evaluating new instrumentation and protocols as deemed necessary by the clinical laboratory manager and/or director. Show less

Sales Associate

• Oct 2015 - Dec 2016