Experience

Alamance Community College, Graham, NC

• Senior Financial Aid Specialist- Compliance

  • Oct 2017 - Present

  Assist students in the financial aid process, including the completion of the FAFSA and verification paperwork. Advise students on Caution, Warning and Probation for Financial Aid. Work closely with the business office on running payments, verifying payment amounts, calculating payments for remedial hours and clock hour programs. Reconcile state grants. Perform R2T4 for the Federal and State grant programs. Work with the Department of Education and State Education Assistance Authority. Track FA overpayments. Assist with running reports for both Federal grants and the State grants. Review compliance of the Financial Aid department pertaining to Federal, State laws and institutional policy and procedures. Manage the Financial Aid department in absence of the Director and Assistant Director. Report to the Director of Financial Aid Show less

• Financial Aid Specialist- Work Study & Outreach

  • Jul 2014 - Present

  electronically process financial aid applications; maintain files; authorize payments of funds; reconcile expenditures and prepare reports; assist in SAP appeals; re-evaluate aid of students with "special circumstances"; assist with Return to Title IV calculations; assist with payment on modular classes; maintain spread sheets and assist in contacting students about overpayments; assist students with the financial aid process; coordinate the federal work study program; assist with student emergency requests; advise students on Caution, Warning and Probation for Financial Aid; present on-campus and off-campus financial aid workshops, financial literacy education, and FAFSA Day; act as the school liaison between the ACC financial aid office and ABSS college transition programs as needed; and other duties as assigned. Show less



Capital Bank

• Banking
• 200 - 300 Employee

• Customer Service Representative

  • Aug 2005 - Jul 2009

  Offered financial assistance to potential clients and was extremely knowledgeable about products and services the bank presented. Opened and closed accounts including IRA, checking, and savings accounts. Placed cash orders from the Federal Reserve. Performed client deposit audits to ensure cash deposits were in compliance with Federal Reserve Offered financial assistance to potential clients and was extremely knowledgeable about products and services the bank presented. Opened and closed accounts including IRA, checking, and savings accounts. Placed cash orders from the Federal Reserve. Performed client deposit audits to ensure cash deposits were in compliance with Federal Reserve