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Experience

    • United States
    • Insurance
    • 100 - 200 Employee
    • Account Administrator
      • May 2015 - Present

      Administers benefits for multiple employers of government contractors by providing consultative services and acts as the client advocate with the carrier/vendor. Researches issues and provides customer service to clients and their employees by providing problem resolution, coordinates the open enrollment process and ensures all enrollments are completed in a timely manner. Ensures the accurate and timely completion of enrollments, status changes, and terminations of plan participants are made in Company, client and vendor systems. Regularly runs, audits and provides accurate and timely.Maintains open relationships with carrier contacts in order to investigate discrepancies and provide problem resolution. Prepares and audits monthly plan invoices to ensure eligibility, which includes calculation, input, posting and invoicing. Allocates client contributions and member benefit deductions to client specific business rules including hour bank administration and timely refunds.Reviews claims and reconciles client trust accounts.Prepares and/or audits payroll and plan participant files and exports them to the client. All while Working independently, under pressure to meet constant deadlines Show less

    • Human Resource Coordinator
      • Aug 2011 - Mar 2015

      Established and managed the day-to-day operations of the human resource department for a single-site manufacturing facility. Managed a broad range of HR functions including payroll reporting, benefits/401(k)/stock-option plan enrollment and administration, SAP HR database administration, personnel file management, HR policy development, employee screening/hiring/orientation, Affirmative Action planning, and staff training/development programs. Coordinate benefits programs such as life, health, dental and disability insurance, pension plans, vacation, sick leave, leave of absence, and employee assistance. In addition the HR related duties, other responsibilities include month-end financial sales reporting, temp labor accruals, and sales commission calculations. Show less

    • Accounting Clerk
      • Mar 2006 - Aug 2011

      Maintained Accounts Payable and/or Accounts Receivable sub ledgers, expense reporting, assisting with month-end closing, and other finance related projects as assigned by the Controller. In addition to basic accounting responsibilities, other duties included assisting platform Human Resources by administering corporate employee documents, maintaining local employee files, and on-site Health Champion coordinated annual on-site flu shot and health screening clinics.

    • United States
    • Printing Services
    • Accounts Receivable/Accounts Payable
      • Sep 1994 - Mar 2006

      Performed all accounting and clerical tasks related to the efficient maintenance and processing of accounts payable and accounts receivable transactions. Supervised order desk personnel, and provided back up to Office Manager in her absence. Other duties included order entry, customer service, inventory control, purchasing, pricing updates, systems administrator for AS400 and Great Plains accounting software. Performed all accounting and clerical tasks related to the efficient maintenance and processing of accounts payable and accounts receivable transactions. Supervised order desk personnel, and provided back up to Office Manager in her absence. Other duties included order entry, customer service, inventory control, purchasing, pricing updates, systems administrator for AS400 and Great Plains accounting software.

    • United States
    • Software Development
    • Controller's Assistant/Assistant to Commerical and Residential Property Manager
      • Aug 1990 - Sep 1994

      Supported controller with all accounting functions. Scheduled maintenance vendors for residential and commercial repairs and performed make ready walk-through and new tenant set ups. Supported controller with all accounting functions. Scheduled maintenance vendors for residential and commercial repairs and performed make ready walk-through and new tenant set ups.

    • United Kingdom
    • Accounts Receivable Clerk
      • Oct 1980 - Apr 1986

      Managed all aspects of the Accounts Receivables department,including daily deposit receipts, account postings, collections and debt resolutions. Managed all aspects of the Accounts Receivables department,including daily deposit receipts, account postings, collections and debt resolutions.

Education

  • Bryant and Stratton College
    Associates, Human Resource Specialist
    2011 - 2014

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