Sheilana Dela Cruz

Manager at BGC Toronto Kiwanis
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Tagalog Native or bilingual proficiency

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Experience

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Manager
      • Jan 2022 - Present

    • Children's & Youth Services Coordinator
      • Jul 2019 - Dec 2021

    • Site Supervisor
      • Apr 2017 - Jun 2019

      - Responsible for administrative duties such as handling member registration, monthly newsletter and point person at reception- Assist coordinator with managing part-time staff and volunteers, ensuring program plans and tasks are fulfilled- Create and implement daily program planning activities to engage members and their interests, ages 6-13- Increase and maintain relationships with children, youth, their families and surrounding community- Oversee building use during weekend rentals and maintain clean and neat facility Show less

    • Part-Time Program Staff
      • Jan 2014 - Apr 2017

    • Drug Prevention Facilitator
      • Sep 2015 - Jan 2017

      - Facilitate programs that highlights leadership development, drug prevention strategies and life skills for transitional youth (ages 11-13, grades 7-8)- Create outreach opportunities to engage community structures and networks in health promotion to prevent substance abuse amongst youth- Implement peer mentorship training that builds knowledge, skills and resources in a leadership capacity

    • Spain
    • Retail
    • 700 & Above Employee
    • Zara Women's Wear Associate
      • Aug 2012 - Dec 2013

      - Fold, organize and maintain cleanliness and image of store - Replenish floor and organize stock room - Assist customers with sizes, questions and concerns - Process and handle cash, credit and debit transactions - Fold, organize and maintain cleanliness and image of store - Replenish floor and organize stock room - Assist customers with sizes, questions and concerns - Process and handle cash, credit and debit transactions

    • Canada
    • Higher Education
    • 1 - 100 Employee
    • InfoBooth
      • Aug 2007 - Dec 2011

      - Direct and assist students, professors and visitors with any inquiries regarding the University of Winnipeg and downtown area - Process and handle cash, credit and debit transactions - Direct and assist students, professors and visitors with any inquiries regarding the University of Winnipeg and downtown area - Process and handle cash, credit and debit transactions

    • United States
    • Retail
    • 700 & Above Employee
    • HBC Associate
      • Oct 2005 - Dec 2011

      - Operate and direct all incoming calls through the switchboard - Assisted floor associates with any questions - Organized and sorted through store audit - Assisted customers with HBC Rewards program and HBC Credit - Greet, assist and sell products to customers - Clean, organize and fold merchandise - Process and handle cash, credit and debit transactions - Operate and direct all incoming calls through the switchboard - Assisted floor associates with any questions - Organized and sorted through store audit - Assisted customers with HBC Rewards program and HBC Credit - Greet, assist and sell products to customers - Clean, organize and fold merchandise - Process and handle cash, credit and debit transactions

Education

  • Humber College
    Child Youth Worker
    2012 - 2015
  • The University of Winnipeg
    BA, Sociology & Psychology
    2005 - 2010
  • St. Mary's Academy
    High School Diploma
    1999 - 2005

Community

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