Digital & Marketing Communications Specialist

• Apr 2022 - Present

Digital Marketing Executive

• Dec 2021 - Feb 2022

Marketing Communications Senior

• Mar 2021 - Dec 2021

KOL ManagementOrganize CSR eventsDocumentation eventsCollaborate with team to achieve better resultsNegotiate/close deals and handle complaints or objectionsCreating weekly/monthly creative event that meets current trendsPlanning, executing and analyzing of company's online presence(including maintenence of company website, social media and youtube channel)Setting, communicating and maintaining timelines and priorities on every project.Developing communications and marketing strategies and plans that cover the full mix of communications and marketing tools, including media and public relations, internal communications, brand marketing, advertising, direct marketing, digital and social media and production of materials.Implementing a marketing and communications strategy to build brand awareness, market services, promote income generation, communicate programmes, activities, and impact Show less

Marketing Communication Staff

• Mar 2020 - Dec 2021

Managed social media accountsCreated social media contentsIncreased social media following and account reachedCreated a social media campaignCreated a customer satisfaction surveyCoordinate the design of promotional material and distribute in online and offline media.Responding to customers' queries and comments on social media and networking.Identifying and building long-term relationships with target audiencesMonitoring Competitors

Patient Relations Office

• Feb 2019 - Jul 2019

Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Ensure customer satisfaction and provide professional customer support Maintaining a positive, empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating with colleagues as necessary. Ensure customer satisfaction and provide professional customer support

Marketing, Promo, and Event Intern

• Nov 2018 - Jan 2019

Assisting the management of marketing operations under the supervision of a marketing manager. Help distribute marketing materials. Prepare proposals and research marketing needs. Collaborate with beauty brands for social media contents Assisting the management of marketing operations under the supervision of a marketing manager. Help distribute marketing materials. Prepare proposals and research marketing needs. Collaborate with beauty brands for social media contents

Community Development Intern

• Oct 2017 - Jan 2018

Support the development and planning of projects and events Provide support of various team members Communicating with various stakeholders Attend community meetings and events as needed Help with maintaining inventory and supplies Support the development and planning of projects and events Provide support of various team members Communicating with various stakeholders Attend community meetings and events as needed Help with maintaining inventory and supplies