Sheila Rivera,MS

Human Resources Manager at Hollman, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex

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Experience

    • United States
    • Furniture
    • 1 - 100 Employee
    • Human Resources Manager
      • May 2019 - Present

    • Human Resources Specialist
      • Apr 2018 - Present

      Hollman is the world's largest manufacturer of wood and laminate lockers. We pride ourselves in staying on the cutting edge of our industry – continually offering new designs and finish options and producing those using the most modern computer-controlled equipment. We produce Fitness Lockers for clients including LA Fitness and Planet Fitness, Country Club Lockers for 90% of the recent US Major courses, and Athletic Lockers for Division I athletic programs as well as multiple NBA, MLB… Show more Hollman is the world's largest manufacturer of wood and laminate lockers. We pride ourselves in staying on the cutting edge of our industry – continually offering new designs and finish options and producing those using the most modern computer-controlled equipment. We produce Fitness Lockers for clients including LA Fitness and Planet Fitness, Country Club Lockers for 90% of the recent US Major courses, and Athletic Lockers for Division I athletic programs as well as multiple NBA, MLB, NHL, and NFL franchises. Our courts division produces tournament-tested courts approved by the American Amateur Racquetball Association and the World Squash Federation for universities and recreational facilities world wide. All of our lockers and court panels are built in our 300,000 square foot manufacturing facility located in Irving, Texas. We hold two US patents for techniques that allow us to manufacture veneered raised panel doors. We have invested heavily in green manufacturing, including installing a UV cured water-based finishing line that uses zero VOC products.

    • Human Resources Generalist
      • Jun 2016 - Oct 2017

      San Juan, Puerto Rico Improve HR services focusing in an excellent customer service for the internal and external HR customers. Serve as a generalist in areas of benefits, compensation, recruitment, background check, unemployment claims, payroll processing and employee relations for clients in USA. Provide coach and partnership with managers and supervisors on interpreting employment policies and dealing with sensitive discipline and business behaviors. Conduct investigations on employee complaint. Talent… Show more Improve HR services focusing in an excellent customer service for the internal and external HR customers. Serve as a generalist in areas of benefits, compensation, recruitment, background check, unemployment claims, payroll processing and employee relations for clients in USA. Provide coach and partnership with managers and supervisors on interpreting employment policies and dealing with sensitive discipline and business behaviors. Conduct investigations on employee complaint. Talent acquisition and full cycle of recruitment. Conduct hiring process, onboarding, new employee orientation, employee termination process and exit interviews. Assist clients with the administration of compensation, local labor laws, payroll, and benefits. Administer and enforcement of company policies and procedures for employees at all levels as needed. Exemplary ethical and customer service skills. Help to ensure that all employees are treated fairly, consistently and according to company policy. Maintain confidentiality on all issues. Work with Open Enrollment and Benefits changes. Redaction of employee handbook and Domestic Violence Protocol(required for employers in Puerto Rico). Administer HR policies and procedures. Promote HR programs to create an efficient and conflict free workplace. Employee assistance in English and Spanish for Open communication, enrollment, employee complains and investigations. Show less

    • Human Resources Generalist
      • Jul 2015 - Jun 2016

      Guaynabo Recruited, interviewed, hired and terminated personnel. Managed employee relations of five projects in educational and social environment. Managed the Recruitment Process, Employee relations and Training. Developed the employee manual covering issues of disciplinary procedures, code of conduct, policies and benefits information. Responsible for screening, sourcing and recruitment process. Developed a training program covering customer service, safety and team work.

    • United States
    • Construction
    • 1 - 100 Employee
    • Project Manager/Human Resources
      • 2007 - Jan 2015

      San Juan, Puerto Rico Recruited as Project Manager / Human Resources (HR) with U.S. based company that provides general building, office cleaning and grounds maintenance services for the Federal Government installations in Puerto Rico. Responsible for taking care of all professional work which is performed in order to fulfill the administrative functions of the office. Assist with HR strategy, work with wage determination to establish correct compensations as determined by the Federal Government and the Service… Show more Recruited as Project Manager / Human Resources (HR) with U.S. based company that provides general building, office cleaning and grounds maintenance services for the Federal Government installations in Puerto Rico. Responsible for taking care of all professional work which is performed in order to fulfill the administrative functions of the office. Assist with HR strategy, work with wage determination to establish correct compensations as determined by the Federal Government and the Service Contract Act, screening of resumes, selection of candidates and schedule initial interviews. Conduct in-processing orientation for new hires and process pertinent documentation and conduct back ground checks of new employees. Deal with Union Labor representatives and responsible for the bids of new federal contracts such as the pricing and needs in order to make competitive proposals. Evaluate the performance of the employees; make Quality Control checks of all jobs done at a Federal Government Building by performing daily inspections to comply with the scopes of the contract. Monitor employees, maintain effective relationships with managers and budget keeping, optimize the recruiting operations, and develop new recruiting standards for improved staff retention and business support. Manage personnel records; calculate vacation leave, personal leave and sick leave. Make quarter reports to Puerto Rico Department of Labor. Process purchase orders; prepare payments for office supplies, janitorial products and needed equipment all within an assigned budget. Show less

    • Training Consultant
      • 2002 - 2006

      San Juan, Puerto Rico Planned and coordinated three annual Pre-Service Orientation (PSO) events for VISTA (Volunteers in Service to America) project. Managed event budget, secured training resources and directed all logistics for event and participating volunteers with oversight for travel, food and hotel accommodations, training schedule and agenda, invitations, props and materials. Primary contact for all VISTA members in Puerto Rico, gathering and processing required documentation.

    • Leader / Member
      • 2000 - 2002

      Ponce, Puerto Rico Selected to recruit, mentor and coordinate teams of volunteer VISTA members to serve for various special needs communities in the Ponce region. Recruited and trained university students to assist and support low-income, high risk youths, adults and families manage difficult situations. Personally led eight-member team entering and interviewing members of special communities to identify needs, develop solid relationships and provide viable solutions to support a variety of community problems… Show more Selected to recruit, mentor and coordinate teams of volunteer VISTA members to serve for various special needs communities in the Ponce region. Recruited and trained university students to assist and support low-income, high risk youths, adults and families manage difficult situations. Personally led eight-member team entering and interviewing members of special communities to identify needs, develop solid relationships and provide viable solutions to support a variety of community problems. Development of Tutoring Program for students with school problems. • Penned psychology-oriented articles for regional Enfoca tu VISTA newsletter. • Facilitated group discussions counseling high risk youths and young adults afflicted with cancer on how to deal with the influx of mixed emotions. • Identified the need of tutoring services for ninth-grade high risk population. Recruited and trained volunteer groups on how to identify areas of deficiency motivate and train students on required material allowing each to move forward in their academics. Show less

    • United States
    • Banking
    • 700 & Above Employee
    • Training Internship
      • 2000 - 2001

      Santurce, Puerto Rico Interviewed training professionals, assessed practices and developed training content, operational policies and standardized procedures for the development and implementation of management training program for candidates meeting corporate criteria. Present final work to training managers in Banco Popular training school

Education

  • Pontificia Universidad Católica Puerto Rico
    Master in Science, Industrial and Organizational Psychology
    1998 - 2002
  • Pontifical Catholic University of Puerto Rico
    Bachelor's degree, Psychology
    1994 - 1998
  • ColegioSan Francisco de Asis
    High School
    1991 - 1994

Community

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