OnBase Consultant

• Jul 2021 - Present

OnBase Consultant

• Jul 2021 - Present

Sr. Professional Services Consultant

• Dec 2018 - Jul 2021

Integration Specialist

• Dec 2016 - Oct 2018

Systems Engineer

• Mar 2015 - Dec 2016

Application Engineer

• Apr 2012 - Mar 2015

- Administration, installation, and development of enterprise application software- End user support and training, design and enhancement of user interface and functionality- Application integration- Software as a Service- Focus on security and data integrity- Software demonstrations and sales support- Document Management, workflow discovery, and design- Database installation, maintenance, and reporting- Software upgrades, support and maintenance- End user training, documentation, and creation of educational materials- Internal training of applications and processes.Specialties in document management, data capture, integration, and customization. Software experience with Hyland OnBase, DocuWare, Artsyl Simple Capture and DocAlpha, and OCR for AnyDoc. Show less

Process Control Manager

• Aug 2010 - Apr 2012

- Process analysis, testing, and quality control for document imaging production environment- Management of project creep, follow-up, and project inefficiencies- Provide documentation of processes and ideas for improvement- Project management including special/on-site projects- Application development for custom text exports, software replication modules, and internal process management- Scripting of notification systems for customer reporting and quality monitoring- Database administration, monitoring, and backups (SQL, MYSQL)- Workflow automation for retrieval/delivery of customer information- Creation of e-mail monitoring system.- Troubleshooting and maintenance of production software, hardware, and network- Research and evaluate new software/hardware for use in a production environment- Software configuration, maintenance, and evaluation of production jobs using Paperflow, Docuware, Artsyl docAlpha, and Artsyl SimpleCapture- Field customer care/service calls for Docuware, SaaS, SimpleCapture, and OnBase processes- Provide internal support for production utilizing Docuware, Artsyl, OCR for AnyDoc, and Paperflow- Provide on-site customer training of digital imaging, data capture, and delivery procedures Show less

Typesetting/Support

• 1994 - 2008

- Designed publication content using desktop publishing software - Re-created artwork–including tables, charts, figures, diagrams, photos, mathematical and scientific equations with Corel products - Worked with Production editors on a daily basis to manufacture an error-free journal - Prepared publications for final print and online versions creating utilizing Adobe products - Extensive correspondence with outsourcing companies which included communications and file transfers - Digital and paper copy file organization - Retrieving and distributing printed material - Digital archiving and generation of weekly reports on both journals and invoices sent and received - Independent freelance preparing manuscripts for publication - Clean-up of converted and scanned manuscripts - General IT support for production - Creation of VBScripts and macros for task automation. Show less