Executive Director

• Dec 2022 - Present

Director of TUL (Lean) Services

• 2014 - Dec 2022

Lead process improvement transformation to enhance operational performance. Coach physicians, leadership, and departments in building and supporting a culture of insights-to-innovation. Serve on Internal Advisory Council to support development and growth of new service lines. Make departmental hiring decisions; educate and mentor staff. Key Contributions • Led team in exceeding department goals under budget every year. • Reduced inventory turns by 20% and Pyxis machine charges by $75K annually. • Reduced missed collections of co-pays by 65%. • Reduced unutilized MRI schedule blocks by 44%. • Reduced patient registration time by 57%. • Reduced incorrect items on surgical case cart by 90%. • Increased ATP test pass rate by 34% during OR room turnover without increasing turnover time. • Facilitated 5-year strategic plan initiative which increased new patient referrals for patients outside primary market by 800+ per year. • Launched new patient orientation and patient navigator program that resulted in 100% of new patients receiving patient orientation within 7 days after first appointment. Show less

Principal Advisor • Lean Six Sigma

• 2012 - 2014

Managed staff, contracts, budgets, and client projects. Performed economic simulation models for hospital and healthcare projects. Oversaw Purdue Healthcare Advisors Academy. Calculated pricing for fee-for-service and grant-based advising engagements. Wrote technical papers and grant requests in collaboration with colleagues. Managed staff, contracts, budgets, and client projects. Performed economic simulation models for hospital and healthcare projects. Oversaw Purdue Healthcare Advisors Academy. Calculated pricing for fee-for-service and grant-based advising engagements. Wrote technical papers and grant requests in collaboration with colleagues.

Hospital Administrator • Veterinary Teaching Hospital

• 2010 - 2012

Led overall management and direction of hospital to ensure high quality of care, sound fiscal operation, regulatory compliance, and accreditation. Coordinated development and administration of hospital policy. Collaborated with Development Office to drive public relations and communications matters that attracted partnerships with the community, vendors, and stakeholders. Key Contributions • Developed and implemented hospital strategic plan while facilitating growth through new and existing service lines. • Decreased accounts receivable 30% within 6 months by standardizing and implementing new processes for time-of-service payments. Show less

Vice President • Materials Management and Support Services

• 2005 - 2009

Partnered with hospital leadership to strategize and execute initiatives that reduced costs, enhanced revenues, and increased client satisfaction. Oversaw five non-clinical departments. Developed and managed $22M hospital capital budget and $1M departmental operating budget. Advised Board of Director committees and served as Chair of various hospital leadership associations. Key Contributions • Secured affiliate partnership with regional medical center. • Decreased supply expenses by 30% through contract negotiation. • Launched new branding / marketing plan to include TV and billboard advertising, sponsorships, and website development Show less

Purchasing Manager

• 2003 - 2004

Managed purchasing, inventory, and personnel. Directed raw material procurement and storage operations. Maximized customer fill rates with minimum amounts of investment in raw materials. Formulated inventory plans to support company sales objectives for multiple product lines. Negotiated with vendors on product, pricing, availability, and delivery schedules. Prepared bid requests, reviewed bid proposals, and prepared purchase orders. Key Contributions • Implemented new software system for purchasing and inventory departments. • Negotiated and implemented import contract with raw materials supplier in China. Show less

Project Manager • Applications Analyst

• 2001 - 2003

Coordinated implementation of PeopleSoft system for Finance & Materials Management. Tracked personnel, tasks, and assignments on implementation using Microsoft Project. Served as liaison between Information Systems personnel and end-users in finance, materials management, foundation, health, and lifestyles center and nutritional services. Coordinated implementation of PeopleSoft system for Finance & Materials Management. Tracked personnel, tasks, and assignments on implementation using Microsoft Project. Served as liaison between Information Systems personnel and end-users in finance, materials management, foundation, health, and lifestyles center and nutritional services.

Missionary • Field Treasurer

• 1997 - 1999