Experience

IntelPeek
• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee
• Officer-Administration and Human Resources &Training

  • Nov 2020 - Present


Takaful Emarat-Insurance (P.S.C)

• United Arab Emirates
• Insurance
• 200 - 300 Employee

• Officer-Finance & Accounts Administrator

  • Jan 2018 - Nov 2020

  • Process customer payments and prepare Daily Collection Report• Verify bank transactions and supporting documents to ensure that all bank payments are allocated to the correct policies. Coordinate with clients and concerned departments for any unknown bank transactions. Maintain a proper record of all bank transactions• Generate and send out invoices, receipts and outstanding payments to clients and follow up on collection of receivables through emails and phone calls• Maintain an up-to-date billing system and review accounts receivable aging to ensure compliance and managing the collection of all payments and debts.• Handling bank operations for deposition and remittance of cash and cheques on daily basis.• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted• Perform bank reconciliations, bookkeeping and assist in month end closing and balance sheet• Process cheque deferment and withdrawal requests• Process and register post-dated cheques in the collection system and maintain a proper record of post-dated cheques to ensure that all post-dated cheques are deposited to the bank on time and receipts are prepared accordingly• In charge of safe keeping bounced cheques and maintain a proper record of bounced cheques. Coordinate with clients and concerned departments by sending emails and follow up calls to ensure settlement of bounced cheques• In charge of releasing refund cheques and sending emails to beneficiaries to inform them that cheques are ready for collection and maintain and update cheques recordsKey Responsibilities (Branch Coordinator)• Act as a liaison officer between the Branch and Head office• Support all departments at various levels Show less

• Accounts Administrator

  • Jul 2017 - Jan 2018

• Branch Coordinator

  • Apr 2017 - Jul 2017



Pinoy Group

• United States
• Telecommunications
• 1 - 100 Employee

• Trainer- MS Office-Excel

  • Dec 2013 - Jan 2020

  Teaching MS Office-Excel to around thirty to forty students per class • Preparing lesson plans, reference manuals and presentations for class discussion • Assessing student performance Teaching MS Office-Excel to around thirty to forty students per class • Preparing lesson plans, reference manuals and presentations for class discussion • Assessing student performance



Speclight Associates DMCC

• Operations Specialist and Administration

  • Jan 2015 - Apr 2017

  • In charge of all administrative and clerical supports to all departments • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques • Maintain supplies inventory by checking the stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies • In charge of the petty cash • Evaluate and process all purchase orders and develop implementation strategies to provide optimal level of customer service • Manage all communications for purchase orders with manufacturers and buyers and resolve all purchase issues and coordinate with the related department • Maintain records and prepare reports of all purchase orders and maintain knowledge on all open order and its status and provide assistance to all clients and manage all calls and emails for all orders and delivery schedules • Monitors the operations from the processing of the purchase order to the delivery of the orders as well as the after sales concerns • Coordinate with clients by sending emails and follow up calls to ensure that payments are done in a timely manner • Working closely with the manufacturer and the factory to ensure that the target delivery dates are met and the orders will be supplied as per the client’s requirements • Coordinate with the manufacturers and clients to guarantee that all documents such as quotations, specifications and technical sheets, manuals, packing list, commercial invoices, and the documents required to clear the goods with the customs and documents that are necessary in the projects are correct and prepared accordingly. • In charge of all post sales issues such as product defects, warranties, lost items, etc., and implementing techniques and answering queries to immediately resolve the issues • Maintain and update client’s data base Show less



Jackson Trading Company- Dallmayr Kaffee

• Contract and Sales Coordinator and Administration

  • Nov 2012 - Dec 2014

  • Process new contracts and renewal contracts of clients, oversee the preparation and revision of contracts • Maintain an audit file for each contract which includes original contract, all correspondences, changes, deviations, amendments, clarifications, payment schedules • Prepare memos, email correspondence and letters to clients • Prepare monthly reports on client’s performance, contracts status, machine movements, complaints and service requests and other sales related reports for review of the management • Monitor client’s performance and ensure contract compliance by sending email reminders and making follow-up calls • Prepare LPO, invoices, delivery notes and billings for rental machines and is responsible for accurate and timely issue of these documents • Notify clients of insufficient payments, prepare and mail invoices and statement of accounts • Maintain accurate records of all pricings, sales, and activity reports • Prepare all the documents needed for new installation, replacement and removal of machines • Maintain and update client’s data base • Arrange conferences, meetings, and travel reservations of the Managing Directors. • Schedule and confirm appointments for clients. • Provide administrative and clerical support to departments or individuals. • Perform duties as assigned by the Managing Directors and other clerical tasks. • Receive and screen incoming calls and direct it to the concerned person • Assists walk in clients and answering inquiries on company’s products and services • Register and schedule all technical related concerns, service requests and collection of payments from clients and the operators. • Monitor deliveries, maintenance and technical related complaints to ensure high quality and on time service • Update clients on the status of deliveries, purchase requests, technical and service request • Handle filing of invoices, LPOs, Delivery Notes, Contracts of Clients and other documents Show less



Fresh N’ Famous Foods Inc., - Chowking

• Marketing Manager / Human Resource &Training Manager

  • Nov 2010 - Jul 2012

  Marketing Manager Key Responsibilities: • Effective design & implementation of “Local Restaurant Marketing” and sales building initiatives • In charge of all functions and special events • Communicating with target clients • Tie up with schools and agencies to promote “Chowking Commissary Tour” • Maintaining and updating of customer data base • Prepare sales reports and does forecasting of sales target • Conducts monthly inventory and Profit and Loss Analysis Human Resource/Training Manager Key Responsibilities: • Time keeping and Payroll in charge • In charge of the recruitment and selection process for new staffs • Conducts orientations and trainings for newly hired staff • Making incentive programs to motivate and reward the staff. • Evaluate staff performance Show less



Supervalue, Incorporated - SM Supermarket and Savemore National Head Office

• Marketing Assistant (Advertisement and Promotions)

  • Nov 2009 - Sep 2010

  • Process new and renewal contracts of suppliers on advertising displays and rentable areas • Meet with suppliers for consultations on rentals, advertising displays and awarding of rentable areas • Monitoring of rentable areas and advertising displays of all branches nationwide; ensuring compliance on designated rentable areas(store lay outs) and specifications on advertising displays • Collecting and consolidating of reports/concerns on advertising displays and rentable areas of all branches nationwide and present it to the Manager • Preparing of memos and letters to suppliers regarding rentals and advertising displays. • Processing of documents needed for the approval of supplier’s new advertising displays • Sorting out of contractors for the production approved advertising displays • Making store lay outs for new stores and stores for renovations. Show less