Experience

Keller Williams Realty

• United States
• Real Estate
• 700 & Above Employee

• Affiliate Broker/Real Estate Agent

  • Jul 2017 - Present

  Affiliate Broker/Agent at Keller Williams Realty, 2271 Wilma Rudolph Blvd, Clarksville, TN 37040*, Specializing in real estate advice, sales and services to buyers, sellers and investors in the State of Tennessee and referrals in all other States. Website-http://Sheilabernard.kwrealty.com *each office is independently owned and operated. Affiliate Broker/Agent at Keller Williams Realty, 2271 Wilma Rudolph Blvd, Clarksville, TN 37040*, Specializing in real estate advice, sales and services to buyers, sellers and investors in the State of Tennessee and referrals in all other States. Website-http://Sheilabernard.kwrealty.com *each office is independently owned and operated.



H&R Block

• United States
• Retail
• 700 & Above Employee

• Tax Specialist (Seasonal)

  • Dec 2017 - Dec 2018

  Seasonal Tax professional/Associate at H&R Block. Preparing and Filing Tax Returns, providing tax advice. Seasonal Tax professional/Associate at H&R Block. Preparing and Filing Tax Returns, providing tax advice.



U.S. Geological Survey (USGS)

• Research Services
• 700 & Above Employee

• Business Manager (CMO) - Lower Mississippi-Gulf Area Science Center (MS, TN, AL, AR and LA) Retired

  • Oct 2014 - Dec 2017

  Retired Business Center Manager & Financial Officer for areas of Change Management & Policy Integration, Merger Management, Budget and Financial Planning and Supervision of all Administrative Support, Customer Service and Finance employees in support of USGS Scientists located in the Lower Mississippi Gulf Areas of AR, LA, AL, TN and MS. Responsible for integration and transition of services across multiple state boundaries. Lead and supervise a team of administrative support, financial, and customer service employees providing both in-house and online services, to include travel, personnel, payroll, procurement, budget preparation and execution, accounting, and charge card expenditure processing for over 200 USGS scientists and support personnel. Solve customer service issues and provides solutions to problems Show less

• Administrative Officer

  • Jun 1998 - Oct 2014

  Administrative Operations Officer for Greater Nashville Area Centers in Nashville, Memphis & Knoxville and Jackson, Mississippi. Budget Formulation & Execution, Management of all administrative services for Scientific community to include reception, customer support services such as travel, payroll, personnel, procurement, charge card transactions. Financial services to include, accounting, budgeting and finance for 78 employees in the two-state area. Procurement (held Level 1 CO Warrant). Interacted with customers, solving day to day administrative problems and complaints. Worked with project personnel on formulating project sales proposal budgets and calculating costs of overhead for work. Show less



U.S. Geological Survey (USGS)

• Research Services
• 700 & Above Employee

• Administrative Operations Assistant

  • 1994 - 1997

  Provide customer services and administrative support to personnel in Nashville, Knoxville and Memphis offices in the areas of procurement, personnel, administrative project management assistance, budget and finance, accounting transactions, correspondence, phone support and other assigned duties in support of scientific personnel. Served as Acting Ofc Mgr (AO) and assisted other office locations as needed in the Alabama area. Provide customer services and administrative support to personnel in Nashville, Knoxville and Memphis offices in the areas of procurement, personnel, administrative project management assistance, budget and finance, accounting transactions, correspondence, phone support and other assigned duties in support of scientific personnel. Served as Acting Ofc Mgr (AO) and assisted other office locations as needed in the Alabama area.



US Environmental Protection Agency (EPA)

• United States
• Government Administration
• 700 & Above Employee

• Management Assistant

  • 1992 - 1994

  Assisted Chief of EPA Facilities Mgt Division in management of office functions to include greeting visitors and callers, arranging meetings and scheduling appointments, overseeing office budget and assisting with purchase of equipment for offices within the Hqtrs office. Received Customer Service Excellence Award from Peers for excellent organizational skills and service to our EPA customers. Assisted Chief of EPA Facilities Mgt Division in management of office functions to include greeting visitors and callers, arranging meetings and scheduling appointments, overseeing office budget and assisting with purchase of equipment for offices within the Hqtrs office. Received Customer Service Excellence Award from Peers for excellent organizational skills and service to our EPA customers.



Bell South (SCB) (now ATT)

• Clarksvile and Nashville, TN

• Dispatch Clerk, Operator, Customer Service Call Center (Incoming)

  • 1980 - 1985

  Worked in call center answering incoming calls from customers regarding telephone problems and issues, making upsales on current equipment where feasible and solving customer issues. Dispatched repairmen to repair locations and businesses. Also Served as telephone operator in call center for providing assistance to customers in making calls Worked in call center answering incoming calls from customers regarding telephone problems and issues, making upsales on current equipment where feasible and solving customer issues. Dispatched repairmen to repair locations and businesses. Also Served as telephone operator in call center for providing assistance to customers in making calls