Experience

SALVATION ARMY HARBOR LIGHT CENTER

• United States
• 1 - 100 Employee

• Program Management Specialist

  • Sep 2016 - Present

  Conduct client interviews and case management. Determine eligibility for programs, assist in applications provide options and referrals.Assist clients in developing a case plan to improve their housing situation and maintain the new one. Maintain required statistics (i.e. TSA stats, client files etc).Educating and connecting clients to other community services provided by other community agencies, i.e. Waivers, Mental health services, support groups, and financial resources.Input all client information into Service PointMaintain a positive and safe work atmosphere that encourages the health and safety of clients and co-workers

• Lead Advocate

  • Oct 2007 - Sep 2016

  Developed the position for nighttime Lead. Trained staff in HMIS and the Advocate position.Developed the training check list for the Advocate positionSupervised multiple programs.Conflict resolution for staff and clientsImplemented program goals for staff and help supported them toward those goals.