Experience

sinba

• Italy
• Financial Services

• Intern Supervisor

  • Sep 2022 - Present

  Remote and field work. In charge of supervising and advising the correct compliance by the workers for the well-being in the service of segregation of the inputs for their correct processing and hygiene control in hospitality businesses (restaurants, hotels, hospitals, events). Remote and field work. In charge of supervising and advising the correct compliance by the workers for the well-being in the service of segregation of the inputs for their correct processing and hygiene control in hospitality businesses (restaurants, hotels, hospitals, events).



Le Cordon Bleu Perú

• Peru
• Higher Education
• 1 - 100 Employee

• Management Assistant Taller Restaurante Qhusi by Le Cordon Bleu Perú

  • Oct 2022 - Jan 2023

  Development of strategic planning and compliance with organizational culture, implementation of processes and procedures, A&B operations management, customer service. Event organization. Development of strategic planning and compliance with organizational culture, implementation of processes and procedures, A&B operations management, customer service. Event organization.



Country Clud Lima Hotel

• Management Intern Front Desk - Consierge - Restaurant - Telephony

  • Mar 2022 - Jul 2022

  Development of strategic planning and compliance with organizational culture, implementation of processes and procedures, A&B operations management, customer service. Event organization. Development of strategic planning and compliance with organizational culture, implementation of processes and procedures, A&B operations management, customer service. Event organization.



Ministerio de Desarrollo e Inclusión Social

• Peru
• Utilities
• 200 - 300 Employee

• Social Administrative Actor

  • Mar 2020 - Sep 2021

  Remote and field work. In charge of ensuring the medical and alimentary well-being of the elderly and disabled in the district of San Isidro. Excel domain, organization of massive events - medical and alimentary campaigns, covid-19 prevention and diferente diseases. Remote and field work. In charge of ensuring the medical and alimentary well-being of the elderly and disabled in the district of San Isidro. Excel domain, organization of massive events - medical and alimentary campaigns, covid-19 prevention and diferente diseases.



Panam Sports

• Mexico
• Spectator Sports
• 1 - 100 Employee

• Headquarters Operations Manager

  • Jan 2019 - Jan 2020

  In charge of the Central Headquarters Communications Center (VCC) Costa Verde, logistics and operations. Booking agent. In charge of the Central Headquarters Communications Center (VCC) Costa Verde, logistics and operations. Booking agent.



TTreinta Restaurantes

• Spain
• Restaurants

• General Manager

  • Mar 2014 - Jul 2018

  Development of strategic planning and compliance with the organizational culture, implementation of processes and procedures, management of A&B operations, customer service, recruitment, training and supervision of personnel. Event experience design, delivery operations. In charge of providing F&B Services to the President of the Republic of Perú and the Government Ministers, Government Ministry of Interior (MININTER) (2015-2018) Development of strategic planning and compliance with the organizational culture, implementation of processes and procedures, management of A&B operations, customer service, recruitment, training and supervision of personnel. Event experience design, delivery operations. In charge of providing F&B Services to the President of the Republic of Perú and the Government Ministers, Government Ministry of Interior (MININTER) (2015-2018)



Violette's Catering

• Manager

  • Jan 2009 - Sep 2013

  Planning, organization, execution and control of the A&B logistics area and direct attention. Visual merchandising, gastronomic styling and design of event experiences. Planning, organization, execution and control of the A&B logistics area and direct attention. Visual merchandising, gastronomic styling and design of event experiences.



International Outcourcing Perú - The Rickenbacker Group

• Collector Manager

  • Jan 2007 - Dec 2011

  Financing and collections for the United States area within the legal department of the Company. I deal directly with the client, work under pressure, resolution of conflicts. Financing and collections for the United States area within the legal department of the Company. I deal directly with the client, work under pressure, resolution of conflicts.



Einstein Bros Bagels

• United States
• Restaurants
• 300 - 400 Employee

• Assistant Manager

  • Mar 2003 - Mar 2004

  Assisting the general manager in the organization, planning and implementation of the strategy. Coordination of day-to-day operations. Check that company guidelines are followed. Armed and organization of schedules. Work with clients. Assisting the general manager in the organization, planning and implementation of the strategy. Coordination of day-to-day operations. Check that company guidelines are followed. Armed and organization of schedules. Work with clients.



Tijuana Grill Mexican Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• Reception Manager

  • Jan 2002 - Mar 2003

  Direct customer service, guide, input and output control, continuous monitoring of calls, reservations and requirements. Coordinate services, answer queries, resolve problems or complaints and properly guide customers. Direct customer service, guide, input and output control, continuous monitoring of calls, reservations and requirements. Coordinate services, answer queries, resolve problems or complaints and properly guide customers.



Rivka's and David's Delight - Jewish Food

• Counter Operations Manager

  • Jan 2000 - Jul 2001

  Cash register. In charge of shipping and packing orders, inventory.Direct customer service. Cash register. In charge of shipping and packing orders, inventory.Direct customer service.