Sheikh Waseef Waseem Ahmed

Sales Officer at Union Iron and Steel Company LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Abu Dhabi Emirate, United Arab Emirates, AE
Languages
  • English Native or bilingual proficiency
  • Arabic Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
  • Urdu Native or bilingual proficiency
  • French Elementary proficiency

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Credentials

  • MS-101: Microsoft 365 Mobility and Security
    Microsoft
    Nov, 2021
    - Nov, 2024
  • AZ-303: Microsoft Azure Architect Technologies
    Microsoft
    Sep, 2021
    - Nov, 2024
  • AZ-304: Microsoft Azure Architect Design
    Microsoft
    Sep, 2021
    - Nov, 2024
  • Microsoft Certified: Azure Solutions Architect Expert
    Microsoft
    Sep, 2021
    - Nov, 2024
  • CCNA
    Cisco
    Jun, 2021
    - Nov, 2024
  • Lean Six Sigma Yellow Belt Certification
    Anexas Europe
    Apr, 2021
    - Nov, 2024
  • ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 50001:2018
    Union Iron and Steel Company LLC
    Mar, 2021
    - Nov, 2024
  • Cisco Certified Network Professional Enterprise (CCNP Enterprise)
    Cisco
    Apr, 2023
    - Nov, 2024
  • Cisco Certified Specialist - Enterprise Advanced Infrastructure Implementation
    Cisco
    Apr, 2023
    - Nov, 2024
  • Cisco Certified Specialist - Enterprise Core
    Cisco
    Nov, 2021
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Dec, 2021
    - Nov, 2024
  • Sales Enablement
    HubSpot Academy
    Nov, 2022
    - Nov, 2024
  • Sales Management
    HubSpot Academy
    Nov, 2022
    - Nov, 2024
  • Microsoft Certified: Azure Administrator Associate
    Microsoft
    Sep, 2021
    - Nov, 2024
  • Certified Ethical Hacker (CEH)
    EC-Council
  • Universal Concept Of Mental Airthmatic System(2007)
    -

Experience

    • United Arab Emirates
    • Mining
    • 1 - 100 Employee
    • Sales Officer
      • Oct 2020 - Present

      -Developed Sales Strategies. -Prepared action plan for effective search of sales leads and prospects. -Helped maintain customer satisfaction and productivity metrics above target -Maintained the current revenue spend of existing clients while providing additional revenue through upselling retail products and unique full service opportunities. -Identified valuable emerging markets and continuously widening the leads pipeline. -Ensured the contracts are followed properly. -Built myself for the better understanding of customer and market dynamics. -Ensured strict adherence to business conduct guidelines and other business processes throughout the organization. -Met incoming customers and provided immediate assistance. -Increased timeliness of the closure process from Days to just Hours by identifying process efficiencies -Support financial managers in project closure ensuring it is completed accurately and timely -Understood customer needs and preferences to provide accurate advice. -Organized items in visually appealing manner Show less

    • Germany
    • Automation Machinery Manufacturing
    • 700 & Above Employee
    • Lead Project Coordinator
      • Mar 2019 - Sep 2020

      -Led a team with 80-90 associates and mentored them as per the requirements -Met customers to understand the project and set a plan as per the requirement. -Led meeting with customers every week in order to show them the performance and the achievement. -Operated on Siemens applications: Desigo CC and Xwork to meet the client requirements -Managed several equipment installed in Etisalat Sites, and Data Centers; designed and delivered various presentations with respect to new products -Coordinated with team in order to resolve tickets; prepared & maintained several reports -Framed comprehensive reports including assessment based findings, outcomes and propositions for further system security enhancement -Engineered and implemented, monitored security measures for the protection of networks and information; identified and defined system security requirements -Maintain and update company database -Identified and worked to remove barriers to successful completion of the overall project, with particular emphasis on resolving issues with subcontractors -Prepared and led meeting between departments. Show less

    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Manager of Customer Success
      • Mar 2018 - Dec 2018

      -Assisted various organizations with ERP services as well as provided license renewal services; guided the clients with technical demonstrations -Communicated and coordinated with internal/external developers of products & systems -Interacted with clients to understand their issues regarding ERP’s, provided solutions / services accordingly -Managing customer service operations inclusive of implementing short / long term plans; managing teams with focus on excelling business targets & service delivery metrics -Maintaining User Complaint logs & Server Activity Logs using Help Desk Support software -Managing the entire IT Infrastructure Hardware & Software inventory & licensing. -Supported and contributed to the Development Team. -Inspected the Domain Controller, Mail System, DHCP, RAS Server and end user level support. Show less

    • Maritime Transportation
    • 700 & Above Employee
    • IT Network and Security
      • Jul 2017 - Nov 2017

      -Managed the IT services of the internal departments; installed printers & various devices, configured it to the same network of the organization; configured, troubleshot and sustained the backups as and when required -Resolved the ticket issues implied during organizational issues; dealt with biometric attendance system -Installed LAN devices on the sites and assisted on different projects with the technical team during installation -Provided on-site and in-house service and installation support for Systems & Servers -Offered special advanced technical assistance -Supervised and guided the field engineers. Show less

Education

  • Jaipur National University
    Master of Business Administration - MBA, Information Technology
    2019 - 2021
  • Amity university dubai
    Bachelor of Technology - BTech, Computer Engineering
    2015 - 2019

Community

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