Shehbaz Khan
Assistant Customer Service Manager at Bykea- Claim this Profile
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English Full professional proficiency
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Urdu Full professional proficiency
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German Elementary proficiency
Topline Score
Bio
Experience
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Bykea
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Pakistan
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IT Services and IT Consulting
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200 - 300 Employee
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Assistant Customer Service Manager
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Nov 2016 - Present
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foodpanda
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Singapore
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Internet Marketplace Platforms
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700 & Above Employee
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Delivery Manager
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Dec 2014 - Feb 2015
Keeping records of rider dispatched. Managing All Branches Deliveries. Order taking and placing online. Follow up with riders. Defining routs to the riders Supervisor. Collection of cash at the day end for orders. Reporting Cash reconciliation and. Handling Petty Cash. Achieving Targets. Resolving Riders Issues. Documenting all records. Co-ordination with customers. Delivery Reports. Sales Report. Invoicing. Keeping records of rider dispatched. Managing All Branches Deliveries. Order taking and placing online. Follow up with riders. Defining routs to the riders Supervisor. Collection of cash at the day end for orders. Reporting Cash reconciliation and. Handling Petty Cash. Achieving Targets. Resolving Riders Issues. Documenting all records. Co-ordination with customers. Delivery Reports. Sales Report. Invoicing.
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Sign & Design
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Karachi
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Senior Marketing Executive
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Mar 2014 - Nov 2014
Correspondence clients. Conducting Meetings with clients. Sales and promotions. Supervision in Execution. Correspondence with vendors and introducing new vendors. Invoicing Assisting directors in Misc issues. Correspondence clients. Conducting Meetings with clients. Sales and promotions. Supervision in Execution. Correspondence with vendors and introducing new vendors. Invoicing Assisting directors in Misc issues.
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All Tied Up
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Karachi
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Marketing Account Executive
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Jun 2013 - Jan 2014
Correspondence with Banks. Managing the Tie Studio. Making & keeping inventory record. Reporting Stock. Conducting weekly internal stock audit. Monthly Stock Taking. Conducting Meetings with cooperate clients. Making Invoice for cooperate clients. Assist Director. Maintaining and updating Facebook page. Making Art work & advertizing material. Dispatch for delivery. Resolving customers problem via email correspondence. Book all payables. Book all receivables. Marketing product & making sales. Reporting sales. Handle petty cash. Prepare monthly bank reconciliation. Labeling & Costing Products. Assist in payments of Income Tax, WHT and others returns. Deal with vendors and resolve issues. Maintenance of proper filling system. Show less
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Rastgar & Co. (Pvt) Ltd.
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Karachi
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Accounts Executive
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Sep 2009 - Feb 2013
Assist in Preparing Company accounts reports & participate in annual audit. Prepare and processes all staff and three branches expenses. Report account Balances daily basis. Deal with services receivable and generate Invoices. Handle all bank transactions. Monthly Sales Tax & Income Tax E-filling & Payments. Conducting Stock Taking Inventory Audit. (As Per Managers Requirement). Visiting Income Tax officer on notices. Making Record of Payable Sales Tax & Income Tax. Data Entry Of Imports & Goods Received Note. Making Purchase Invoices & Data entry. Keep all cheque books and other documents in safe custody. Process monthly payroll & meet deadlines. Process payments of local & international suppliers. Book all payables. Handle company petty cash. Prepare monthly bank reconciliation. Record daily receipts and payments. Deal with vendors and resolve issues related with payments. Correspondence with branch managers and service engineers resolving their issues. Correspondence with clearing agents. Maintenance of proper filling system. Deal with leased assets relevant issues. Maintenance of complete record of postage related to department. Assist line manager in miscellaneous task. Assist director in payments and maintaining director’s accounts. Resolve costumers problems related to accounts Show less
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Education
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Karachi University
Bachelor's Degree, Bachelor In Commerce -
Board of Secondary Education Karachi
High School, Intermediate Commerce -
St. Andrew High School Karachi
Martriculation, science