Shehbaz Khan

Assistant Customer Service Manager at Bykea
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Contact Information
us****@****om
(386) 825-5501
Location
PK
Languages
  • English Full professional proficiency
  • Urdu Full professional proficiency
  • German Elementary proficiency

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Experience

    • Pakistan
    • IT Services and IT Consulting
    • 200 - 300 Employee
    • Assistant Customer Service Manager
      • Nov 2016 - Present

    • Singapore
    • Internet Marketplace Platforms
    • 700 & Above Employee
    • Delivery Manager
      • Dec 2014 - Feb 2015

       Keeping records of rider dispatched.  Managing All Branches Deliveries.  Order taking and placing online.  Follow up with riders.  Defining routs to the riders Supervisor.  Collection of cash at the day end for orders.  Reporting Cash reconciliation and.  Handling Petty Cash.  Achieving Targets.  Resolving Riders Issues.  Documenting all records.  Co-ordination with customers.  Delivery Reports.  Sales Report.  Invoicing.  Keeping records of rider dispatched.  Managing All Branches Deliveries.  Order taking and placing online.  Follow up with riders.  Defining routs to the riders Supervisor.  Collection of cash at the day end for orders.  Reporting Cash reconciliation and.  Handling Petty Cash.  Achieving Targets.  Resolving Riders Issues.  Documenting all records.  Co-ordination with customers.  Delivery Reports.  Sales Report.  Invoicing.

    • Senior Marketing Executive
      • Mar 2014 - Nov 2014

       Correspondence clients.  Conducting Meetings with clients.  Sales and promotions.  Supervision in Execution.  Correspondence with vendors and introducing new vendors.  Invoicing  Assisting directors in Misc issues.  Correspondence clients.  Conducting Meetings with clients.  Sales and promotions.  Supervision in Execution.  Correspondence with vendors and introducing new vendors.  Invoicing  Assisting directors in Misc issues.

    • Marketing Account Executive
      • Jun 2013 - Jan 2014

       Correspondence with Banks.  Managing the Tie Studio.  Making & keeping inventory record.  Reporting Stock.  Conducting weekly internal stock audit.  Monthly Stock Taking.  Conducting Meetings with cooperate clients.  Making Invoice for cooperate clients.  Assist Director.  Maintaining and updating Facebook page.  Making Art work & advertizing material.  Dispatch for delivery.  Resolving customers problem via email correspondence.  Book all payables.  Book all receivables.  Marketing product & making sales.  Reporting sales.  Handle petty cash.  Prepare monthly bank reconciliation.  Labeling & Costing Products.  Assist in payments of Income Tax, WHT and others returns.  Deal with vendors and resolve issues.  Maintenance of proper filling system. Show less

    • Accounts Executive
      • Sep 2009 - Feb 2013

       Assist in Preparing Company accounts reports & participate in annual audit.  Prepare and processes all staff and three branches expenses.  Report account Balances daily basis.  Deal with services receivable and generate Invoices.  Handle all bank transactions.  Monthly Sales Tax & Income Tax E-filling & Payments.  Conducting Stock Taking Inventory Audit. (As Per Managers Requirement).  Visiting Income Tax officer on notices.  Making Record of Payable Sales Tax & Income Tax.  Data Entry Of Imports & Goods Received Note.  Making Purchase Invoices & Data entry.  Keep all cheque books and other documents in safe custody.  Process monthly payroll & meet deadlines.  Process payments of local & international suppliers.  Book all payables.  Handle company petty cash.  Prepare monthly bank reconciliation.  Record daily receipts and payments.  Deal with vendors and resolve issues related with payments.  Correspondence with branch managers and service engineers resolving their issues.  Correspondence with clearing agents.  Maintenance of proper filling system.  Deal with leased assets relevant issues.  Maintenance of complete record of postage related to department.  Assist line manager in miscellaneous task.  Assist director in payments and maintaining director’s accounts.  Resolve costumers problems related to accounts Show less

Education

  • Karachi University
    Bachelor's Degree, Bachelor In Commerce
  • Board of Secondary Education Karachi
    High School, Intermediate Commerce
  • St. Andrew High School Karachi
    Martriculation, science

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