Experience

BITO Storage Systems Middle East DWC LLC
• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• Marketing and E commerce Operations

  • Jan 2023 - Present

National Polystyrene Packaging Factory L LC (NPPF Dubai)
• United Arab Emirates
• Wholesale Building Materials
• 1 - 100 Employee
• Business Development Executive

  • Mar 2022 - Nov 2022


Onyx Signs and Engraving L.L.C

• United Arab Emirates
• Arts & Crafts
• 1 - 100 Employee

• Internal Sales Coordinator

  • Nov 2017 - Feb 2022

  -Coordinating with sales team in preparing quotation , finalizing the sale and informing about work completion. -Assisting Manager in the daily operations of the company. -Coordinating Delivery and Transportation for materials and others. -Coordinating with production manager regarding the production schedules. -Maintaining Daily cash of the company. -Maintaining and Preparing Monthly CRM reports. -Preparing Invoice,Purchase Order & Monthly Profit and Loss… Show more -Coordinating with sales team in preparing quotation , finalizing the sale and informing about work completion. -Assisting Manager in the daily operations of the company. -Coordinating Delivery and Transportation for materials and others. -Coordinating with production manager regarding the production schedules. -Maintaining Daily cash of the company. -Maintaining and Preparing Monthly CRM reports. -Preparing Invoice,Purchase Order & Monthly Profit and Loss details. -Analyzing and recording the attendance and overtime of the labors. -Managing the social media handles of the company(Instagram,Youtube,Linkedin Facebook) -Coordinate daily customer service operations (e.g. sales processes,quotations orders and payment follow up). -Track the progress of weekly, monthly, quarterly and annual objectives. -Negotiating the cost & payment terms and closing the deals with existing customers. -Assisting the manager with employees visa processing works. -Communicate with clients and evaluate their needs. -Analyze consumer behavior and adjust product positioning. -Handle complaints from customers. Show less -Coordinating with sales team in preparing quotation , finalizing the sale and informing about work completion. -Assisting Manager in the daily operations of the company. -Coordinating Delivery and Transportation for materials and others. -Coordinating with production manager regarding the production schedules. -Maintaining Daily cash of the company. -Maintaining and Preparing Monthly CRM reports. -Preparing Invoice,Purchase Order & Monthly Profit and Loss… Show more -Coordinating with sales team in preparing quotation , finalizing the sale and informing about work completion. -Assisting Manager in the daily operations of the company. -Coordinating Delivery and Transportation for materials and others. -Coordinating with production manager regarding the production schedules. -Maintaining Daily cash of the company. -Maintaining and Preparing Monthly CRM reports. -Preparing Invoice,Purchase Order & Monthly Profit and Loss details. -Analyzing and recording the attendance and overtime of the labors. -Managing the social media handles of the company(Instagram,Youtube,Linkedin Facebook) -Coordinate daily customer service operations (e.g. sales processes,quotations orders and payment follow up). -Track the progress of weekly, monthly, quarterly and annual objectives. -Negotiating the cost & payment terms and closing the deals with existing customers. -Assisting the manager with employees visa processing works. -Communicate with clients and evaluate their needs. -Analyze consumer behavior and adjust product positioning. -Handle complaints from customers. Show less



Smart Neram

• India
• Retail Office Equipment

• Office Assistant

  • Jul 2016 - Sep 2017

  • Assigned the tasks of recording all communications between various parties • Social Media Management • Handled the tasks of drafting documents as requested by Customer Care Manager • Prepared daily, weekly and monthly statistical reports • Responsible for generating ideas on ways to resolve problems and serve customers in a better way • Confirmed customer understanding of the solution and provided extra customer education as required. • Create and utilize training… Show more • Assigned the tasks of recording all communications between various parties • Social Media Management • Handled the tasks of drafting documents as requested by Customer Care Manager • Prepared daily, weekly and monthly statistical reports • Responsible for generating ideas on ways to resolve problems and serve customers in a better way • Confirmed customer understanding of the solution and provided extra customer education as required. • Create and utilize training programs in customer service protocol in both written and visual templates • Interact firsthand with both satisfied and dissatisfied customers • Document customer complaints and how they were resolved for future reference • Create customer satisfaction surveys and programs to enhance customer feedback • Organizing customer feedback to create a working solution to recurring problems • Daily report to Management Show less • Assigned the tasks of recording all communications between various parties • Social Media Management • Handled the tasks of drafting documents as requested by Customer Care Manager • Prepared daily, weekly and monthly statistical reports • Responsible for generating ideas on ways to resolve problems and serve customers in a better way • Confirmed customer understanding of the solution and provided extra customer education as required. • Create and utilize training… Show more • Assigned the tasks of recording all communications between various parties • Social Media Management • Handled the tasks of drafting documents as requested by Customer Care Manager • Prepared daily, weekly and monthly statistical reports • Responsible for generating ideas on ways to resolve problems and serve customers in a better way • Confirmed customer understanding of the solution and provided extra customer education as required. • Create and utilize training programs in customer service protocol in both written and visual templates • Interact firsthand with both satisfied and dissatisfied customers • Document customer complaints and how they were resolved for future reference • Create customer satisfaction surveys and programs to enhance customer feedback • Organizing customer feedback to create a working solution to recurring problems • Daily report to Management Show less