Shehab Nagy

Professional Service Manager Network and Security at Benya Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Egypt, EG
Languages
  • Arabic Native or bilingual proficiency
  • English Full professional proficiency
  • German Elementary proficiency

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Bio

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Credentials

  • Amazon Web Services Cloud Practitioner
    Amazon Web Services (AWS)
    Oct, 2022
    - Nov, 2024
  • CCIE Routing and Switching
    Cisco
    Jan, 2016
    - Nov, 2024
  • cisco certified network associate security
    Cisco
    Sep, 2014
    - Nov, 2024
  • CCNP Service Provider
    Cisco
    Jan, 2014
    - Nov, 2024
  • CCNP Routing and Switching
    Cisco
    Jan, 2013
    - Nov, 2024
  • cisco certified network associate routing and switching
    Cisco
    Jan, 2012
    - Nov, 2024

Experience

    • Egypt
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Professional Service Manager Network and Security
      • Aug 2021 - Present

      ➢ Technical Architect for mega projects. ➢ Customer success focus through maximize the value of the implemented solution. ➢ Provide direction and technical expertise in design, development, and systems integration. ➢ Ensure standard operating procedures and project guidelines are in place. ➢ Project scheduling and resource management. ➢ Meet with client teams and gather requirements, conduct regular team meetings, and track project progress. ➢ Conduct performance reviews of team members and identify areas of improvement through KPIs. ➢ Estimate project budgets and maximize team value through up-scaling new services and products. ➢ Present project status for sr. manager and director. Show less

    • PS Network & Data Center Team Lead
      • May 2017 - Aug 2021

       Consulting and Delivering Network design and consultancy services for different customers.  Steering customer business needs into technical solutions considering best practices, security, scalability, availability, and redundancy.  Developing HLD/LLD for Datacenters and Enterprise Networks.  Implementing, Configuring, and Troubleshooting ACI, SD-Access, SD-WAN, Routing, Switching, Wireless Solutions.

    • Senior Network Engineer
      • Apr 2016 - May 2017

       Support different solutions with customers in terms of Monitoring, Configuration assistance, Problems resolving, TAC engagement, New features, explanation and Migration plans.  Configuring and troubleshooting different Solutions Routing, Switching, Wireless solutions and VMware.  Configuring and troubleshooting Cisco Data Center Nexus.  Creating project documentations (HLD,LLD and Migrations Plans).  Executing proof of concept tests on different solutions.

    • Egypt
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior NOC Engineer
      • Oct 2014 - Apr 2016

       Technical installation and troubleshooting of different network solutions (Routing, Switching, Wireless, Voice, and Security).  Technical installation and troubleshooting virtualized systems (UCS, VSphere, …)  Provide redundancy and HA for all solutions as well as customers network.  Technical installation and troubleshooting of different network solutions (Routing, Switching, Wireless, Voice, and Security).  Technical installation and troubleshooting virtualized systems (UCS, VSphere, …)  Provide redundancy and HA for all solutions as well as customers network.

    • Egypt
    • Technology, Information and Internet
    • 700 & Above Employee
    • Network Engineer
      • Aug 2012 - Oct 2014

       Troubleshooting PE-CE different routing protocols.  Developing solutions to provide better connectivity services to customers.  Troubleshooting leased lines & MPLS VPN issues of enterprise customers.  Troubleshooting physical and logical problems for customer problems.  Troubleshooting PE-CE different routing protocols.  Developing solutions to provide better connectivity services to customers.  Troubleshooting leased lines & MPLS VPN issues of enterprise customers.  Troubleshooting physical and logical problems for customer problems.

    • Egypt
    • Technology, Information and Internet
    • 400 - 500 Employee
    • Installation Team Represntative
      • Jan 2012 - Aug 2012

       Configuring all ADSL modems with customer by phone, troubleshooting speed and quality of line.  Configuring all ADSL modems with customer by phone, troubleshooting speed and quality of line.

Education

  • El Shorouk Academy
    Bachelor’s Degree, Electrical, Electronics and Communications Engineering Technology
    2007 - 2011

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