Shefali Shah
Staff SQA Engineer at Gilbarco Veeder-Root- Claim this Profile
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Bio
Andy Krochmal
It was my pleasure to have had worked with Shefali Shah at Gilbarco. A true talent, Shefali understands what it takes to turn VOC into reality! There are few people that I know in my career that can translate the need of the customer. While the world turns into 1’s and 0’s there are a few people left that understand the nuance of
LinkedIn User
I have worked with Shefali 6+ years on products at Gilbarco. Shefali has a tremendous amount of complex product experience and a tenacity to always get the job done. She has spent countless years learning products to design proper and very complex test plans for products that have rarely or never been tested. Without her dedication and know-how, our products would have suffered many quality problems that she, her team and her test plans otherwise prevented.
Andy Krochmal
It was my pleasure to have had worked with Shefali Shah at Gilbarco. A true talent, Shefali understands what it takes to turn VOC into reality! There are few people that I know in my career that can translate the need of the customer. While the world turns into 1’s and 0’s there are a few people left that understand the nuance of
LinkedIn User
I have worked with Shefali 6+ years on products at Gilbarco. Shefali has a tremendous amount of complex product experience and a tenacity to always get the job done. She has spent countless years learning products to design proper and very complex test plans for products that have rarely or never been tested. Without her dedication and know-how, our products would have suffered many quality problems that she, her team and her test plans otherwise prevented.
Andy Krochmal
It was my pleasure to have had worked with Shefali Shah at Gilbarco. A true talent, Shefali understands what it takes to turn VOC into reality! There are few people that I know in my career that can translate the need of the customer. While the world turns into 1’s and 0’s there are a few people left that understand the nuance of
LinkedIn User
I have worked with Shefali 6+ years on products at Gilbarco. Shefali has a tremendous amount of complex product experience and a tenacity to always get the job done. She has spent countless years learning products to design proper and very complex test plans for products that have rarely or never been tested. Without her dedication and know-how, our products would have suffered many quality problems that she, her team and her test plans otherwise prevented.
Andy Krochmal
It was my pleasure to have had worked with Shefali Shah at Gilbarco. A true talent, Shefali understands what it takes to turn VOC into reality! There are few people that I know in my career that can translate the need of the customer. While the world turns into 1’s and 0’s there are a few people left that understand the nuance of
LinkedIn User
I have worked with Shefali 6+ years on products at Gilbarco. Shefali has a tremendous amount of complex product experience and a tenacity to always get the job done. She has spent countless years learning products to design proper and very complex test plans for products that have rarely or never been tested. Without her dedication and know-how, our products would have suffered many quality problems that she, her team and her test plans otherwise prevented.
Credentials
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Tech Career Skills: Moving from Developer to Engineering Manager
LinkedInMar, 2023- Nov, 2024
Experience
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Gilbarco Veeder-Root
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United States
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Oil and Gas
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700 & Above Employee
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Staff SQA Engineer
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Feb 2020 - Present
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Senior Software Quality Assurance Engineer
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Jul 2007 - Present
Senior SQA Engineer:> SSE Team (Service Station Equipment) [Feb 2012 - present]> Release Management Team [June 2008 – Feb 2012]> Payment/SSE Team [July 2007 - June 2008]SSE TEAM (Service Station Equipment) [2/12 - Present]- Lead dispenser-related (new and sustaining) QA projects with on-site as well as off-shore teams - Identify testing resources, effort, schedule, and milestones- Review requirements with developers; collaborate to analyze and troubleshoot complex issues- Create, maintain, and execute test plans and cases across hardware and software platforms - Work with Field Services personnel to continuously improve escalation-handling efficiency- Mentor junior SQA associates onsite and offshore- Participate in project Kaizens and FMEAs RELEASE MANAGEMENT TEAM [6/08 – 2/12]- Responsible for all testing activities related to the Passport (POS) post-production software- Led an offshore team of four to deliver service packs/patches in a fast-paced environment - Drove continuous process improvements for efficiency, risk analysis and methodology- Deployed and monitored service packs and patches in the field to resolve problems - Developed SQA guidelines for testing and releasing Passport service packs and patches- Contributed in project meetings, design reviews, and product delivery with a low call-rate target- Participated in Scrum meetings and followed the method to test post-production software - Occasionally led meetings as Scrum MasterPAYMENT/SSE TEAM [7/07 – 6/08]- Responsible for driving activities related to testing Embedded Systems software projects (Encrypting Card Reader, EMV, etc.) - Designed and developed test plans and procedures for the QA team to follow based on project requirements and technical specifications- Led the Improvement Team to identify and minimize process flaws- Set up and operated system-monitoring devices and interpreted multiple protocols to find root causes of issues
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Software Quality Assurance Engineer II
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Jan 2005 - Jul 2007
PAYMENT/SSE TEAM:- Responsible for testing these projects: Smart Merchandising Display console, Contactless Card Reader, USB Printer, multiple versions of CRIND (Card Reader In Dispenser) and Encore Dispenser software- Analyzed and troubleshot complex QA problems and participated in multiple aspects of software life-cycle through lab testing and field trials- Maintained proprietary simulator codes for Enhanced CRIND Tester and Automated Pump Tester - Created test designs/cases and managed defects- Responsible for leading and mentoring a team of technicians - Established, updated and monitored project schedules to meet stringent deadlines
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Software Quality Assurance Engineer I
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Aug 2002 - Jan 2005
Payment/SSE TEAM:- Responsible for testing Embedded Systems software projects such as Smart Connect Remote Testing System, CPNI5 (fuel-related), multiple versions of CRIND and Encore Dispenser software - Created test designs, procedures and web pages for SQA projects- Performed manual testing on Embedded Systems software and tracked defects via ClearQuest- Directed and mentored a team of technicians - Formulated test results and summaries to update Marketing and Service departments
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Senior SQA Technician
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Oct 2001 - Aug 2002
PAYMENT/SSE TEAM:- Responsible for setting up Encore Dispenser, CRIND with G-SITE (POS System) and executing a wide range of testing - Created test cases and tracked defects via ClearQuest- Set up and used protocol monitoring devices
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VF Corporation
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Intern - Information Technology
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May 2000 - Aug 2001
- Completed a project in data-cleansing and validation using MS Access by querying and transforming legacy system data into SAP modules - Analyzed code for websites with defects to aid the Web Team debug errors reported - Implemented functional, performance, load and compatibility assessment for the company's B2B and B2C websites - Designed Active Server Pages using HTML and VBScript - Completed a project in data-cleansing and validation using MS Access by querying and transforming legacy system data into SAP modules - Analyzed code for websites with defects to aid the Web Team debug errors reported - Implemented functional, performance, load and compatibility assessment for the company's B2B and B2C websites - Designed Active Server Pages using HTML and VBScript
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Education
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1998 - 2001
University of North Carolina at Greensboro
B.S. in Information Systems and Operations Management
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