Sheetal Kadam

Sr. Manager - Customer Support at Spark Broadband
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Contact Information
us****@****om
(386) 825-5501
Location
IN
Skills

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Experience

  • M2MIT Digital Pvt Ltd
    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Sr. Manager - Customer Support
      • Jan 2015 - Present

  • Hathway Cable & Datacom Ltd
    • Technology, Information and Internet
    • 700 & Above Employee
    • Customer Support Manager
      • Jan 2001 - Jun 2014

      Customer support operations, contact center setup 105 seater, interviewing, training, Benchmarks and achieving SLA's , Reports & Dash-broads, coordinating with different departments for betterment of work. Leadership, Team Management, Tele Marketing & up-selling, Renewal-Retention Targets achieved, vendor management & project management. Customer support operations, contact center setup 105 seater, interviewing, training, Benchmarks and achieving SLA's , Reports & Dash-broads, coordinating with different departments for betterment of work. Leadership, Team Management, Tele Marketing & up-selling, Renewal-Retention Targets achieved, vendor management & project management.

Education

  • St.Gonsalo Garcia College of Arts and Commerce Bassein 401 201
    Bachelor of Commerce (B.Com.), Business Administration, Management and Operations

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