Experience

The Vida Agency

• United States
• Public Relations and Communications Services
• 1 - 100 Employee

• HR & Office Coordinator

  • Apr 2022 - Present

  The Vida Agency develops and executes brand campaigns and brand- and issue-related communication services for market segments such as health, transportation, retail, consumer, political campaigns, public policy, education, and more.• Perform front office duties• Assist in recruiting coordination & interviewing• Manage communications (emails, letters, phone calls, and other forms of correspondence)• Manage inventory, office supplies and shipping/receiving• Create and update databases and company records• Provide bookkeeping support• Provide administrative support to executive staff• Provide project-related support, as needed• Organizing and scheduling meetings and managing calendars• Conducting research and outreach; planning activities and more• Support communications activities• Delegate and coordinate the work of other personnel• Write résume, boiler plate information, projet descriptions, etc.• Coordinate translation of materials• Prepare internal and external materials• Prepare meeting materials• Prepare reports: progress, comprehensive, etc.• Data entry and communications tracking• Organize staff/company events (virtual and in-person)• Track project expenses and support bookkeeping activities• Organize and manage project files• Supports social media and marketing



Self-employed

• Real Estate
• 1 - 100 Employee

• Digital Content Creator

  • Jan 2022 - Present

  https://www.instagram.com/contentbysheenahttps://www.instagram.com/sheenadelacruz_https://www.tiktok.com/@contentbysheenainquires: contentbysheena@gmail.com https://www.instagram.com/contentbysheenahttps://www.instagram.com/sheenadelacruz_https://www.tiktok.com/@contentbysheenainquires: contentbysheena@gmail.com



Heilind Electronics

• Appliances, Electrical, and Electronics Manufacturing
• 500 - 600 Employee

• Customer Service Representative

  • Nov 2021 - Apr 2022



Upwork

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Executive Assistant

  • Sep 2021 - Apr 2022



Express Employment Professionals

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Employment Specialist

  • Apr 2019 - Jul 2020

  The Employment Specialist is a critical player in an Express Employment Professionals office with the primary emphasis on filling job orders from client companies. • Employment Specialists are expected to build and maintain a core of strong associates in a variety of functions and be in a position to fill job orders quickly and efficiently on a daily basis in the areas of Office Services, Light Industrial, and Professional.

• Front Office & Payroll Coordinator

  • Jan 2019 - Apr 2019

  Front Office Coordinator• Maintain positive and professional associate and clientrelationships; welcome and greet clients and office guests• Support office staff with general operational tasks• Plan and schedule interviews, orientations, and other office relatedevents; send reminders regarding upcomingappointments/interviews• Answer phones in a professional manner and determine callers'needs and answer questions, resolve issues, or route calls asnecessary• Manage communication of information in and out of the office;type out correspondence letters, emails, memos, etc. (paper andelectronic); prepare outgoing mail and packages• Assist in preparation of orientation materials• Monitor and maintain office materials/Document calls into theautomated system• Ensure office is kept clean and organized at all time• Document applications and related contact information in anaccurate and timely fashion• Manage applicant flow and assist with recruiting efforts• Assist with inside sales efforts as neededPayroll Admin• First point of contact for employees in matters of time, attendanceand payroll.• Issuing and distributing paychecks, managing direct deposits,benefits withholding, payroll deductions, garnishments and levies,flexible spending accounts, and paid leave, vacation and sick timereporting.



Kontagious Performing Company

• Directors Assistant

  • Jan 2013 - Jun 2018

  • Assist in administrative work, such as, scheduling, payments, dataentry, etc.• Update social media pages and websites weekly• Help coordinate all aspects of the company from professionalmeetings, fundraisers, shows and events

• Dance Instructor

  • Jan 2010 - Jun 2018

  • Provide and manage a welcoming environment by making studentsfeel comfortable and energetic to promote self-confidence and fun• Interact with 8+ students by asking if they have questions andclarifications while learning choreography to make sure everyone ison the same page and feel comfortable with the dance• Taught extra classes around the community



Gene Juarez Salons & Spas

• United States
• Health, Wellness & Fitness
• 200 - 300 Employee

• Customer Service Specialist

  • Dec 2016 - Jul 2017

  • Greet guests when they arrive, assist with check-in by explaining salon and spa services andconclude the guest visit with a smooth checkout process• Scheduling, answering phone calls, processing payments• Provide customers with knowledge of different products, sales, and promotions• Act as the guest liaison with the designers and therapists to ensure our guests enjoy the ultimatesalon & spa experience and graciously thank them for their visit. • Greet guests when they arrive, assist with check-in by explaining salon and spa services andconclude the guest visit with a smooth checkout process• Scheduling, answering phone calls, processing payments• Provide customers with knowledge of different products, sales, and promotions• Act as the guest liaison with the designers and therapists to ensure our guests enjoy the ultimatesalon & spa experience and graciously thank them for their visit.



adidas

• Germany
• Sporting Goods
• 700 & Above Employee

• Sales & Stock Associate

  • Sep 2015 - Sep 2016

  • Help customers in store and provide a positive great atmosphere and experience• Work on everyday shipment and make sure everything was stocked• Set-up sales floor and displays• Attend and travel to different tent sales in the U.S. • Help customers in store and provide a positive great atmosphere and experience• Work on everyday shipment and make sure everything was stocked• Set-up sales floor and displays• Attend and travel to different tent sales in the U.S.