Sheena Tratz
Customer Success Manager at Smartsheet- Claim this Profile
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Bio
Sam Holzman
As an instructor at the National Personal Training Institute (NPTI), I was fortunate enough to meet Sheena. My first impressions of her was that she was a very friendly person who showed an eagerness to learn, and was well liked as well as worked well with her classmates. She's a natural born leader that was evident when she instructed her peers. Sheena is a smart trainer; highly responsive to her client’s individual abilities and considerate of limitations. I could not be happier with her training ability and thought process for progressing a client. In my opinion, Sheena recognizes and respects the mind-body connection which shapes her training and as a result she delivers better workouts you’re your big box trainers (e.g. LA Fitness, 24 Hour etc.). She has demonstrated to me that she is committed to helping others and is destine for great things in the fitness industry. I hope I get to work with her in the future. I recommend Sheena to any employer and I highly urge you to consider her if you are looking to change the state of your fitness level for the better.
Sam Holzman
As an instructor at the National Personal Training Institute (NPTI), I was fortunate enough to meet Sheena. My first impressions of her was that she was a very friendly person who showed an eagerness to learn, and was well liked as well as worked well with her classmates. She's a natural born leader that was evident when she instructed her peers. Sheena is a smart trainer; highly responsive to her client’s individual abilities and considerate of limitations. I could not be happier with her training ability and thought process for progressing a client. In my opinion, Sheena recognizes and respects the mind-body connection which shapes her training and as a result she delivers better workouts you’re your big box trainers (e.g. LA Fitness, 24 Hour etc.). She has demonstrated to me that she is committed to helping others and is destine for great things in the fitness industry. I hope I get to work with her in the future. I recommend Sheena to any employer and I highly urge you to consider her if you are looking to change the state of your fitness level for the better.
Sam Holzman
As an instructor at the National Personal Training Institute (NPTI), I was fortunate enough to meet Sheena. My first impressions of her was that she was a very friendly person who showed an eagerness to learn, and was well liked as well as worked well with her classmates. She's a natural born leader that was evident when she instructed her peers. Sheena is a smart trainer; highly responsive to her client’s individual abilities and considerate of limitations. I could not be happier with her training ability and thought process for progressing a client. In my opinion, Sheena recognizes and respects the mind-body connection which shapes her training and as a result she delivers better workouts you’re your big box trainers (e.g. LA Fitness, 24 Hour etc.). She has demonstrated to me that she is committed to helping others and is destine for great things in the fitness industry. I hope I get to work with her in the future. I recommend Sheena to any employer and I highly urge you to consider her if you are looking to change the state of your fitness level for the better.
Sam Holzman
As an instructor at the National Personal Training Institute (NPTI), I was fortunate enough to meet Sheena. My first impressions of her was that she was a very friendly person who showed an eagerness to learn, and was well liked as well as worked well with her classmates. She's a natural born leader that was evident when she instructed her peers. Sheena is a smart trainer; highly responsive to her client’s individual abilities and considerate of limitations. I could not be happier with her training ability and thought process for progressing a client. In my opinion, Sheena recognizes and respects the mind-body connection which shapes her training and as a result she delivers better workouts you’re your big box trainers (e.g. LA Fitness, 24 Hour etc.). She has demonstrated to me that she is committed to helping others and is destine for great things in the fitness industry. I hope I get to work with her in the future. I recommend Sheena to any employer and I highly urge you to consider her if you are looking to change the state of your fitness level for the better.
Credentials
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2023 Core Product Certified
SmartsheetJun, 2023- Nov, 2024 -
2021 Core App
SmartsheetMar, 2022- Nov, 2024
Experience
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Smartsheet
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United States
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Software Development
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700 & Above Employee
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Customer Success Manager
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Feb 2022 - Present
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Gordian
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United States
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Business Consulting and Services
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700 & Above Employee
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Regional Service Manager
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Aug 2016 - Feb 2022
• Lead a team of project managers and analyst that contributed to a year over year revenue increase by 20% • Report monthly revenue forecast to VP and Finance leadership with 99% accuracy • Reimplemented and maintained internal professional development funding program (Grant Program), impacting 27% of employees in department • Lead the analysis, development, and delivery of department-wide training initiatives impacting a department of approximately 60 employees• Drive employee life cycle through employee performance management and career mapping resulting in 55% of employees being promoted within the last year Show less
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Service Lead
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Mar 2015 - Jul 2016
• In addition to the analyst position• Identified training needs for operations team based on gap analysis and project manager feedback• Developed and implement training programs for all stages of the employee lifecycle, including onboarding, technical training, project management, and leadership skills• Demonstrated and facilitated software adoption through monthly webinars, one on one client demonstrations, and training sessions for internal users
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Adviser
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Jan 2011 - Mar 2015
• Owned data collection and analysis for 15 intuitions identifying key trends to illustrate data findings, develop recommendations addressing client needs and influence outcomes through storytelling.• Assembled presentation deliverables for Board level presentations • Supported and mentored other analysts • Identified, developed and implemented company wide wellness program
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Data Analyst
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Dec 2008 - Dec 2010
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Education
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2003 - 2008
Western Washington University
Financial Economics, Financial Economics -
2011 - 2012
National Personal Training Institute
Anatomy, Nutrition, Physiology, and Program Design
Community
