Experience

Halpern Enterprises

• Wine & Spirits
• 1 - 100 Employee

• Territory Sales Manager

  • Jul 2016 - Present

  • Service LCBO stores, restaurants and private buyers in defined territory • Developed effective account plans to ensure revenue targets and customer base growth was met / exceeded. • Responsible for business development opportunities within the hotel, restaurant and private buyers market across multiple regions within Ontario. • Acted as a trusted advisor to high-end restaurants for developing their wine portfolios; this included travel to international wineries / vineyards. • Performed marketing initiatives, this included weekly news letters, special events, private tastings, and social media. • Ensured client strategies are aligned and executed; skilled at client retention and relationship management. • Responsible for developing, maintaining and supporting strategic partnerships • As a value-added proposition, I would provide Sommelier services within both the restaurant and hotel industries; this allowed chefs to tailor menus to match wine options. • Developed and maintained a call / visit schedule to ensure Halpern clients received the best customer service possible • Responsible for organizing large scale food & wine promotional events; specifically, researched and booked venues and service staff, created a wine portfolio specific to events, conducted various presentations throughout the events that were in relation to product lines. • Maintain professional and technical knowledge by attending workshops, tastings; reviewing professional publications, establishing personal networks Show less



Hilton Garden Inn

• United States
• Hospitality
• 700 & Above Employee

• Customer Service Specialist F&B

  • Jan 2009 - Apr 2019

  Managed guest relations, organized and coordinated events with budgets up to $10,000 and implemented marketing and promotion strategies for events held at the venue. Provided 5-Star culinary education and excellent food and wine pairing suggestions to guests all the while ensuring the highest standards of quality and service have been met. Skillfully served high profile individuals and corporate leaders in this multi-million dollar venue. Trained mentored and supervised new service specialists. Show less



PetLynx Corporation

• Canada
• Utilities

• Market Research Analyst

  • Oct 2010 - Aug 2015

  Adding value to the companion animal industry through research and thorough analysis of current animal and human trends. Extensive knowledge and experience in the use of qualitative and quantitative research and program evaluation techniques including: focus group moderation, in-depth interviews, evaluation frameworks, deliberative workshops, quantitative in-person, telephone, mail and digital projects, questionnaire design, survey sampling, data analysis and interpretation, reporting and presenting results to clients. Experienced in the analysis of large quantities of market data, gathering insights, discovering data trends and disseminating results via various channels, including high-profile publications and digital media. Collaborated with several leading industry partners nationally and internationally on a variety of research projects. Managed the client services department. Developed effective business travel programs to allow stakeholders to participate in the Summit for Urban Animal Strategies. Collaboration is a staple at PetLynx as we continue to be the resource guru for valid and leading information in the companion animal industry. Show less



Mexicali Rosa's

• Canada
• Restaurants

• Waiter

  • Apr 2007 - Oct 2011

  Fast paced environment ensuring guests are satisfied and content at the end of their visit. Fast paced environment ensuring guests are satisfied and content at the end of their visit.



Centre 454

• Volunteer

  • Jan 2008 - Jan 2009

  Aided some of the less fortunate citizens of Ottawa with daily tasks. Was support for these individuals and made sure the create an atmosphere of safety and trust. Centre454.ca Aided some of the less fortunate citizens of Ottawa with daily tasks. Was support for these individuals and made sure the create an atmosphere of safety and trust. Centre454.ca



MacLaren's on Elgin

• Canada
• Restaurants

• Cocktail Waitress

  • Mar 2005 - Jan 2007

  Made sure FOH was we organized and that guests felt comfortable. Ensuring the best quality of service and food. Made sure FOH was we organized and that guests felt comfortable. Ensuring the best quality of service and food.