Architecture Specialist

• Jun 2019 - Present

Production Assistant

• Oct 2017 - Present

Project Coordinator

• Apr 2015 - May 2016

- Implemented comprehensive project time tracking systems for contractors and third party resources that optimized budget tracking, reporting, and forecasting functions. - Built knowledge libraries for each department’s job functions, that obtained gathered efficient information of all job description duties. - Developed and introduced managerial processes to assisted with staffing, employee relations, work planning and evaluating personnel activities. - Implemented comprehensive project time tracking systems for contractors and third party resources that optimized budget tracking, reporting, and forecasting functions. - Built knowledge libraries for each department’s job functions, that obtained gathered efficient information of all job description duties. - Developed and introduced managerial processes to assisted with staffing, employee relations, work planning and evaluating personnel activities.

Senior Project Coordinator

• Sep 2013 - Jul 2014

- Administered STEM training courses to introduce accredited school to the new scope of business for 5-star accreditation. - Created a rubrics and STEM application that approved schools in receiving a 5-star accreditation. - Coordinated conferences and organized executive events such as school development efforts. - Gathered and reported results of statistical analyses, including information in the forms of graphs, charts, and tables. - Administered STEM training courses to introduce accredited school to the new scope of business for 5-star accreditation. - Created a rubrics and STEM application that approved schools in receiving a 5-star accreditation. - Coordinated conferences and organized executive events such as school development efforts. - Gathered and reported results of statistical analyses, including information in the forms of graphs, charts, and tables.

Data Support Analyst

• Jan 2012 - Jul 2012

- Responsible for performing first-level IT support on issues regarding the use of software, hardware, telephony, and wireless communications devices. - Provided basic help desk troubleshooting support via remote and on-site to end users. - Worked autonomously within a team of data analysts, to analyze, review, update, edit, clean translate, and ensure accuracy of customer data. - Arranged meetings with customers to determine their needs, gather documents requirements, communicated with customers throughout the development project to manage the customer expectations, resolve issues, and provide project status. Show less

Senior Global Learning Services Enrollment Coordinator

• Jul 2007 - Jul 2011

- Developed and implemented an innovative reporting process using Oracle systems, which increased the training enrollment process reconciliation by 20% in the first quarter of its release.- Formulated and managed the entire Global Learning services revenue forecast reporting interjected with Microsoft Office Excel and Open Office Calculations.- Processed invoices and payments prepared as well as tracked the progression of requisitions, purchase orders and billing statements for the entire Global Learning services department.- Maintained schedules and calendars using lotus note and Zimbra, booked appointments and travel arrangements for department executives, managers, and staff. Show less

IT Operations Support Analyst

• Mar 2006 - Jul 2007

- Acted as a technical support resource in assisting users to resolve problems with specialized and dedicated IT systems, implemented solutions and notified outsource providers as required.- Worked remotely with the sales department to accomplish evaluations, and gave access to customers through Salesforce.com and set access controls using administrative privacies.- Performed non-routine varied administrative and operational system tasks which included software installs, configurations and customer service support.- Performed monthly updates for internal marketing application (Salesforce.com). Show less