Sheena A. Nyaranga

Account Manager at KRA
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Contact Information
us****@****om
(386) 825-5501
Location
Nairobi County, Kenya, KE
Languages
  • English Professional working proficiency
  • French Limited working proficiency
  • Kiswahili Professional working proficiency

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Experience

    • Government Administration
    • 700 & Above Employee
    • Account Manager
      • Jul 2019 - Present

      Managing taxpayers and monitoring to ensure compliance to obligationsResponding to queries and guiding taxpayers on resolving taxations mattersAssisting taxpayers in the completion, filling and filing tax documentation Communication and general management of tax payer accounts

    • Administrative Assistant
      • Oct 2016 - Jul 2019

      Provided comprehensive administrative management and support Managed employee records and other organisational and departmental filing systems Maintained administrative and procedural processes to improve accuracy and efficiencyComplied and produced documents/reports for organisational parties and other stakeholders Managed correspondences and queries My achievements included recognition for improved customer care services, enhancing informational flow and easing tracking and tracing of files and their related systems. Show less

    • Legal Secretary
      • Oct 2015 - Oct 2016

      Maintained departmental attorney personnel files Managed and prepared correspondences and queries for court and client processes Recorded and monitored court appearance dates Managed the electronic filing system Maintained office supplies by checking stocks and placing orders My achievements included improved tracking and tracing of documents and filing systems, enhanced communication and timely dispatch of correspondences Maintained departmental attorney personnel files Managed and prepared correspondences and queries for court and client processes Recorded and monitored court appearance dates Managed the electronic filing system Maintained office supplies by checking stocks and placing orders My achievements included improved tracking and tracing of documents and filing systems, enhanced communication and timely dispatch of correspondences

    • Front Office Assistant
      • Jan 2013 - Apr 2013

      Managed employee records and filing systems via manual and digitized systems Provided customer care services – managing correspondences, queries, scheduling appointments. Sharing of information via the internet (mail and websites) as well as telephone and tele-texting, as well as physical documentation Ensured functionality and efficiencies of office and school equipment and tools My achievements included boosting communication between the school management, teachers and the parents through the school’s website thereby improving engagement and participation in key activities. Show less

Education

  • Daystar University
    M.A, Corporate Communication, Business/Corporate Communications
    2018 - 2022
  • Tangaza University College-Catholic University of Eastern Africa
    B.A Social Communication, Communication and Media Studies
    2009 - 2012

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