Sheen Ismhael Lim
Remote - Tier 3 Support Technician at Modo Networks, LLC- Claim this Profile
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English Professional working proficiency
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Tagalog Professional working proficiency
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Cebuano Native or bilingual proficiency
Topline Score
Bio
Noah Weir
Sheen is an absolute beast! He came in swinging when he started at DKB and never quit. He is one of the best technical resources I’ve had the pleasure of working with and hope to cross paths again some day.
Karlo Ased Bravo
Sheen is an absolute gem! Very knowledgeable, well rounded and really great to work with. Always aiming for the best results and hungry for learning. This man gets the job done with a wink of an eye! It was an honor to have worked alongside this man and will choose to work with again at any given time. DKB sends our salute sir!
Anamson Alphonse
Worked With Sheen at Curtain Brothers PNG Limited for a period of Time and he has been of a great value and asset in our Team, a person with passion to do things with less supervision, and a very resourceful person who can sort things out in odd hours with Impressive results, he shares his knowledge with the team to help other colleagues to to prosper, I do Recommend Sheen for any Opportunity he seeks, He is a reliable Asset.
Noah Weir
Sheen is an absolute beast! He came in swinging when he started at DKB and never quit. He is one of the best technical resources I’ve had the pleasure of working with and hope to cross paths again some day.
Karlo Ased Bravo
Sheen is an absolute gem! Very knowledgeable, well rounded and really great to work with. Always aiming for the best results and hungry for learning. This man gets the job done with a wink of an eye! It was an honor to have worked alongside this man and will choose to work with again at any given time. DKB sends our salute sir!
Anamson Alphonse
Worked With Sheen at Curtain Brothers PNG Limited for a period of Time and he has been of a great value and asset in our Team, a person with passion to do things with less supervision, and a very resourceful person who can sort things out in odd hours with Impressive results, he shares his knowledge with the team to help other colleagues to to prosper, I do Recommend Sheen for any Opportunity he seeks, He is a reliable Asset.
Noah Weir
Sheen is an absolute beast! He came in swinging when he started at DKB and never quit. He is one of the best technical resources I’ve had the pleasure of working with and hope to cross paths again some day.
Karlo Ased Bravo
Sheen is an absolute gem! Very knowledgeable, well rounded and really great to work with. Always aiming for the best results and hungry for learning. This man gets the job done with a wink of an eye! It was an honor to have worked alongside this man and will choose to work with again at any given time. DKB sends our salute sir!
Anamson Alphonse
Worked With Sheen at Curtain Brothers PNG Limited for a period of Time and he has been of a great value and asset in our Team, a person with passion to do things with less supervision, and a very resourceful person who can sort things out in odd hours with Impressive results, he shares his knowledge with the team to help other colleagues to to prosper, I do Recommend Sheen for any Opportunity he seeks, He is a reliable Asset.
Noah Weir
Sheen is an absolute beast! He came in swinging when he started at DKB and never quit. He is one of the best technical resources I’ve had the pleasure of working with and hope to cross paths again some day.
Karlo Ased Bravo
Sheen is an absolute gem! Very knowledgeable, well rounded and really great to work with. Always aiming for the best results and hungry for learning. This man gets the job done with a wink of an eye! It was an honor to have worked alongside this man and will choose to work with again at any given time. DKB sends our salute sir!
Anamson Alphonse
Worked With Sheen at Curtain Brothers PNG Limited for a period of Time and he has been of a great value and asset in our Team, a person with passion to do things with less supervision, and a very resourceful person who can sort things out in odd hours with Impressive results, he shares his knowledge with the team to help other colleagues to to prosper, I do Recommend Sheen for any Opportunity he seeks, He is a reliable Asset.
Credentials
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VMware vSphere 6.5 Foundations
VMwareJan, 2019- Nov, 2024 -
MCSA: Windows Server 2016
MicrosoftJun, 2018- Nov, 2024 -
MS: Designing and Deploying Microsoft Exchange 2016
MicrosoftMay, 2017- Nov, 2024 -
CKA: Certified Kubernetes Administrator
The Linux FoundationSep, 2022- Nov, 2024 -
LFCS: Linux Foundation Certified Systems Administrator
The Linux FoundationApr, 2022- Nov, 2024 -
Microsoft Certified: Azure Administrator Associate
MicrosoftFeb, 2023- Nov, 2024 -
MCSE: Server Infrastructure 2016
MicrosoftNov, 2016- Nov, 2024
Experience
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Modo Networks, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Remote - Tier 3 Support Technician
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Jul 2022 - Present
* Managed Active Directory, On-Prem Exchange, Office 365, and Azure Active Directory and infrastructure for clients. * Lead upgrade and migration paths for client old systems. * Learned and understand client environment as they are introduced. * Aligned infrastructure documentation to reflect latest configuration. * Created Scripts for items that can be automated and that can be ran and scheduled with ITS. * Managed Active Directory, On-Prem Exchange, Office 365, and Azure Active Directory and infrastructure for clients. * Lead upgrade and migration paths for client old systems. * Learned and understand client environment as they are introduced. * Aligned infrastructure documentation to reflect latest configuration. * Created Scripts for items that can be automated and that can be ran and scheduled with ITS.
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DKBinnovative
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Remote - Service Desk Technician
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Jun 2021 - Jul 2022
Assist 30+ customers companies in their daily IT needs that align to IT industry standard practices. Successfully implement solutions for recurring issues and repetitive requested on client computers using any of the following methods: * Scripting (Powershell) and Deploying it to ConnectWise Automate. * Configuration Change on Networking Appliances (Switches, APs, Firewall, Routers, etc) as a break-fix or to align to the needs of the office/corporate network. * Communicate with client for business requirement on user onboarding/offboarding or configuration change to align to business requirements. * Onboarding/Offboarding Script (Powershell) to automate AD/AzureAD and Office365 Provisioning/unprovisioning. Show less
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Curtain Bros Papua New Guinea Limited
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Papua New Guinea
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Construction
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100 - 200 Employee
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System Administrator
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Aug 2019 - Jun 2021
Provide IT Support for CurtainBros group of companies namely CurtainBros, CurtainBros Builder Limited, Harbour City Developments, CurtainBros Dockyard, Coral Sea Shipping Limited and Starwest Construction. Administrative Tasks/Projects: * Help desk Support. * Liaising with 3rd party software / services on behalf of company users regarding issues and maintenance. * System Administrator skill stack. (Documentation, Server Patching, Active Directory Administration, Workstation Remediation, File Migrations, Printer Migrations, Microsoft Hyper-V Guest VM Provisioning, Office365-Exchange 2010 Hybrid Administration, Endpoint AV Administration using McAfee EPO). Show less
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Modo Networks, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Remote IT Helpdesk
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Oct 2017 - Aug 2019
Helpdesk by Official Title, Tier 2 Engineer by performance and capacity. Did the regular Customer support as well as the following administrative routine/projects: * File Migrations (Server-to-Server & Volume-to-Volume). * P2V (Physical-to-Virtual) and V2V (Virtual-to-Virtual) migration using VMWare Converter. * Server provisioning using vCenter. * AV Administration using Webroot. * Backup, Restore and File-Level Recovery using StorageCraft. * NAS Storage Administration using Synology appliances. * Incident Tracking using ConnectWise Ticketing. * Infrastructure documentation using IT Glue. * Server patching using Continuum. * Coordinating with internal team for Hardware Replacement. Show less
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Centre Technologies
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Remote IT Consultant
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Jan 2014 - Sep 2017
Originally as Architel (got acquired by Centre Technologies) and started out as Tier 1 Engineer and worked remotely from the Philippines. Provided customer support for 100+ client networks and ensure client workstations and servers issues are dealt with before and when they arrive. Administrative Task include: * Coordinated with client contacts for preventive maintenance scheduling and parts replacement for servers to avoid permanent downtime for critical servers that support client operation. * Work with clients to enforce network policies that they want their users and computer to have as a part of the security compliance their office are adhering to. * Responding to system alerts. Show less
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Concentrix
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Site Support II
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Nov 2011 - Nov 2013
Started out as IT Site Support I as onsite IT and customer support for on premise network and a remote office down town in Cagayan De Oro. Provided solutions for issues and preventing issues from recurring. Took award for a recognized performance. * Concentrix: Top Performer 2012 * Concentrix: Top Performer 2013 * Promoted: from IT Site Support I Administrative Tasks/Projects: * Technical Lead for Domain migration in Cagayan De Oro site. * Acting SME for the windows team. * Worked closely with IT Security Manager to ensure that the company digital policies and ISO policies are met and enforced. Show less
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Education
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2006 - 2011
AMA Computer College
Bachelor of Science (B.S.), Information Technology
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