Experience

Stage Properties Brokers L.L.C

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• CRM Specialist

  • Nov 2020 - Present

  Dubai, United Arab Emirates Current Role: October 2021 - CRM Specialist - Responsible for managing the company's technology to optimize and maximize the efficiency of CRM data. - Improve overall efficiency by optimizing CRM usage for the sales team. - Act as a crucial link between employees and the CRM software, ensuring smooth communication and effective utilization of the system. - Showcase meticulous attention to detail and exceptional problem-solving skills in managing CRM data. As… Show more Current Role: October 2021 - CRM Specialist - Responsible for managing the company's technology to optimize and maximize the efficiency of CRM data. - Improve overall efficiency by optimizing CRM usage for the sales team. - Act as a crucial link between employees and the CRM software, ensuring smooth communication and effective utilization of the system. - Showcase meticulous attention to detail and exceptional problem-solving skills in managing CRM data. As the first hired employee, my diverse responsibilities includes the following: October 2020 - Receptionist -Welcomed and assisted clients with a focus on creating a positive first impression. - Efficiently arranged and scheduled meetings and trainings for the organization. - Ensured timely and efficient delivery of courier services. Maintained a clean and well-organized reception area. Professionally handled phone calls by answering and transferring them, screening as necessary. - Managed the inventory of supplies to ensure smooth operations. January 2021 - Admin/HR - Organized company documents to foster efficiency and facilitate easy retrieval. - Processed and updated company permits, registrations, and contracts for developers. - Tracked and managed essential documentation for real estate agents and property managers. - Maintained and updated both physical and electronic records systematically. - Oversee the hiring process, ensuring the acquisition of top talent. - Managed filing systems, ensuring appropriate labeling and easy access to documents. - Archived and stored records according to established protocols. - Scheduled meetings for various departments, optimizing communication and coordination. - Handled supplier relations, fostering productive partnerships. - Provided comprehensive administrative support, including travel arrangements and appointment coordination. - Responded promptly and professionally to inquiries and requests from staff, clients, and external contacts. Show less



Shangri-La Dubai

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Guest Relations Officer

  • May 2019 - Aug 2020

  Dubai, United Arab Emirates



Wipro BPO Philippines Ltd., Inc.

• Singapore Airlines Associate

  • Feb 2016 - Feb 2017

  Cebu, Philippines -Answering questions about SIA flight schedules, prices, and other SIA information that helps customers book travel plans. -Processing customer reservations by confirming details with customers via phone or computer. -Processing refunds for delayed or cancelled flights by communicating with travel agencies. -Processing claims for lost or damaged luggage by gathering information about the damage or loss from passengers. -Providing information about SIA airport facilities.