Experience

Studi

• Sales Coordinator



TIBCO

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Dispatch Coordinator

  • Jun 2021 - Jul 2022

  • Trained and assigned tasks to team members. • Answered an average of 50 calls, 100–200 emails per day. • Helped colleagues with handling complex queries, decreasing turnaround times. • Addressing customer inquiries, solving problems and complaints quickly. • Created and assigned tickets to technicians to monitor work on site. • Trained and assigned tasks to team members. • Answered an average of 50 calls, 100–200 emails per day. • Helped colleagues with handling complex queries, decreasing turnaround times. • Addressing customer inquiries, solving problems and complaints quickly. • Created and assigned tickets to technicians to monitor work on site.