Communications/PR Manager

• Apr 2015 - Present

Manager, Commuter Services

• Nov 2006 - Present

Communications Manager - Develop and implement programs to support the goals and objectives of the University. Analyze existing processes to develop solutions to ensure department growth and success; streamline department efficiency and assist in setting short and long-term goals. Manage budget requests, write policies, and implement procedures to create uniformity and centralize information, resulting in transparency and department-wide structure and organization. Manage department website by developing layout and editing content to ensure accuracy and effectiveness of subject matter. Oversee marketing and advertising projects including printed material and face-to-face.Serve on campus committees to network and represent department. Present department policies, strategies, and University goals to upper level management, students, and peers to ensure Commuter Services is promoted in a positive, cooperative, and constructive manner. Publish articles, provide interviews, and generate statistics to convey information and communicate with campus departments, local newspapers, and students to apprise the University community of important parking and construction information. Design and implement programs to increase employee morale through communication and collaboration. Promote an effective work environment by designing and implementing new initiatives, resulting in more productive and happier employees. Visitor Parking & Appeals Manager - Manage budget requests and write policies. Initiate RFPs, work as a liaison with legal teams, and review contracts in order to create an effective system to automate remaining pay lots on campus. Design annual reports, analyze metrics, and generate strategic planning for future years. Streamline internal processes while cross-training staff for efficiency. Campus-wide outreach notifying departments of visitor parking changes. Show less