Experience

Unbound

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Director of Supply Chain

  • Feb 2022 - Present

• Senior Operations Manager

  • Nov 2019 - Feb 2022

  New York, New York

• CX & Supply Chain Manager

  • Nov 2018 - Nov 2019

• Customer Experience Associate

  • Oct 2017 - Nov 2018



Success Stories Learning Center

• United States
• Education Management
• 1 - 100 Employee

• ELA Tutor

  • Sep 2017 - Oct 2017

  Brooklyn, New York, United States Worked with general elementary aged after school groups and individual college students, primarily focusing on homework assistance, grammar and composition lessons, and essay writing. Occasionally led lessons in history and math subjects as well. Responsible for crafting individualized lesson plans, organizing supplemental materials, and monitoring groups of children during break times.



Camp Betsey Cox, Inc.

• Performing Arts Counselor

  • Jun 2008 - Aug 2017

  Pittsford, VT My responsibilities included directing girls ages 8-14 in creative, team-building exercises, dramatic workshops, and theatrical performances; leading a staff team of 2-4 women in producing performances (including creating props, sets, and costumes); receiving and giving leadership, counseling, and wilderness training while honing specific activity skills; and participating in local and international community service



NYC Department of Education

• United States
• Primary and Secondary Education
• 700 & Above Employee

• Substitute Teacher

  • Feb 2017 - Jun 2017

  New York City Metropolitan Area Fulfilled both short and long term substitute teaching assignments, including: - Collaborating with teachers and administrators on lesson plans and daily classroom content - Managing multiple classes of 25-30 students, usually in English Language Arts or Drama instruction - Grading essays and providing detailed feedback to students through in person workshops and online - Acting as support in specialized instruction for a group of 4 students in an ASD Nest program



Oscar Health

• United States
• Insurance
• 700 & Above Employee

• Customer Service Representative

  • Nov 2015 - Jun 2016

  Greater New York City Area Provided support for members over the phone and via email for questions concerning plans; received training on the Affordable Care Act and current insurance policies; worked on side-projects and evaluated metrics in order to stay ahead of trends and member needs



Amherst College Information Technology Department

• IT Specialist

  • Oct 2012 - May 2015

  Amherst, MA Supervised public computer areas (with both Macs and PCs) and aided patrons with technical issues; provided customer support over the phone and in-person for complaints, inquiries, and requests; maintained the proper functions of computers, printers, and office supplies; communicated reports and larger issues to the greater IT employee network