Experience

AAT

• United Kingdom
• Accounting
• 400 - 500 Employee

• Assessment Coordinator

  • Oct 2019 - Present

  - Project managing full assessment development- Reviewing and updating existing assessments- Managing subject matter experts- Develop content on online testing platforms- Ensuring fit for purpose assessments to meet government regulations- Managing standardisation and moderation meetings- Quality assuring assessment content development



Pearson

• United Kingdom
• Education
• 700 & Above Employee

• Subject Assessment Leader

  • Aug 2018 - Oct 2019

  Planning, Project and Information Management- Manage multiple assessment projects and ensure regulatory requirements are met- Leading on projects across departments to ensure targets are met- Appropriately manage any potential issues of risks identified- Adaptive intelligence to function in new situations and ambiguous circumstances Assessment Activities- Adhere to regulatory and internal procedures at all stages of assessment production- Reinforcing assessment principles and providing training to subject specialist teachers- Lead meetings to undertake quality processes to ensure standards are being met and secure grade boundaries are defend-able- Submit documented evidence for justification of grade boundaries to Senior team to ensure OFQUAL standards have been metQuality Management- Maintain good working practices to maximise accuracy, economy, efficiency and security- Taking responsibility for ensuring the quality of marking is completed correctly- Analyse assessment data to understand how to improve performance of qualificationContent Management- Acting as the Awarding Body officer throughout production of assessments- Managing and facilitating the completion of specified tasks documentation related to assessment production; Question papers, Mark Schemes etc.Relationship Management- Motivating and leading teams of senior Assessment Advisors (AA) to deliver against business targets- Recruiting Senior AAs- Managing Senior AAs, continuously assessing their performance and giving regular feedback - Taking relevant action in relation to poor performance- Building and maintaining effective relationship with Senior AAs, team members, centre representatives and contacts in other departments to efficiently manage the timely production of assessmentsCustomer Service- Identifying and responding to customer needs to ensure customer recieves a high level of support- Communicating professionally in a clear and timely manner.



City & Guilds Group

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Assessment Coordinator

  • Jan 2014 - Aug 2018

   Develop, maintain and deliver assessments to established quality and targets, to meet internal and external requirements Produce spreadsheets to plan budgets for the year ahead using year on year expenses/ costs data and forecasted projects Planning and organising and managing meetings with internal and external personnel Produce excel spreadsheet to keep a log of meeting expenses and fees Lead and manage subject matter experts during the production of a qualification – ensure qualification suites are fit for purpose Advise and guide internal and external associates on assessment needs to meet and maintain business requirements Using SAP to manage candidates results and analyse and interpret stats



City & Guilds

• United Kingdom
• Education
• 700 & Above Employee

• Product Systems Coordinator

  • Dec 2011 - Dec 2013

  - Prepare qualification submissions on RITS - Decrease percentage of rejections from OFQUAL by paying attention to detail and getting qualifications approved and staying ahead of competition- Manage Learning Assistant (LA) project by coordinating with internal and external stakeholders and manage small internal team to complete LA tasks- Produce 'How-to-guide' for LA and RITS- Support Development Managers through qualification development process- Submit build data and update qualifications on Qualification Management Database (QMD)

• Systems Administrator

  • May 2010 - Dec 2011

   Manage daily release of candidates results by manipulating excel spreadsheet and internal online system Manage the production of Braille & Enlarged papers to cater to various accessibility needs Produce online exams on internal system Update contracts database of external consultants details and contract record Maintain and update assessment documents on company website Respond to queries and appeals based on knowledge and experience Support fellow Assessment Coordinators with production of qualification Arrange and conduct consultant training meetings



Waitrose & Partners

• United Kingdom
• Retail
• 700 & Above Employee

• Assistant Section Manager Trainee

  • Oct 2009 - May 2010

   Stock control management – analyse data to determine required stock to efficiently control costs Compile reports of daily/ weekly expenditure costs on excel to present to senior management Providing support to the Administrative team Staff rota management and accurate payment of staff overtime Ensure all legal documents are populated and signed Organising shop floor staff to effectively complete daily tasks  Consistently ensuring merchandising standards are met and always paying attention to detail Regularly monitoring staff progress and performance reviews Use strong communication skills to manage difficult customers and customer complaints/ queries

• Office Administrator

  • Jun 2009 - Oct 2009