Experience

Foxconn Singapore Pte Ltd.

• Singapore
• Plastics Manufacturing
• 1 - 100 Employee

• Assistant Business Associate

  • Dec 2019 - Present

  ✓ Arrange shipment for returning products from customer. ✓ Create purchase order in SAP system. ✓ Work with the engineering department and production line to generate visual inspection and testing report before finalizing the RMA process. ✓ Request RMA number from vendor to arrange return of defective products. ✓ Responsible for customers’ claims on out-of-warranty products. ✓ Ensure customer and vendor to provide credit note in a timely manner. ✓ Process and submit customer tax invoices to the finance department. ✓ Prepare weekly & monthly reports. Show less



Standard Encoder Sdn Bhd

• Johor, Malaysia

• Assistant Quality Assurance Engineer

  • Oct 2018 - Dec 2019

  ✓ Prepare 8D report, which includes root cause analysis, corrective action and preventive action to handle clients’ complaint. ✓ Responsible for First Article Inspection (FAI) report on new products. ✓ Verify specification provided by client. ✓ Involved in audit preparation. ✓ Verify calibration of equipment. ✓ Update monthly Key Performance Indicator (KPI). ✓ Responsible to prepare outgoing measurement report of products to customer. ✓ Support Technical Engineer to setup new product line. ✓ Issue RMA when received claim from customer. Show less



Kiswire SEA HQ

• Johor, Malaysia

• Sales Executive

  • Apr 2017 - Oct 2018

  ✓ Liaison between production and client for issuance of purchase and shipping order. ✓ Arrange shipment. ✓ Conduct research on competitors and customers. ✓ Update forecast based on demand of regular customers. ✓ Update unit price of products quarterly. ✓ Prepare highlight for weekly meeting. ✓ Prepare monthly discussion list (complaint, quality issue, forecast) for meeting with production department. ✓ Liaison between production and client for issuance of purchase and shipping order. ✓ Arrange shipment. ✓ Conduct research on competitors and customers. ✓ Update forecast based on demand of regular customers. ✓ Update unit price of products quarterly. ✓ Prepare highlight for weekly meeting. ✓ Prepare monthly discussion list (complaint, quality issue, forecast) for meeting with production department.



Lee Pineapple Sdn Bhd | Malaysia

• Johor, Malaysia

• Quality Control / Assurance(Industrial Training)

  • Oct 2015 - Jan 2016

  • Controller on daily activities. • Inspection on Production Floor • Prepare daily microbiological Monitor and inspect overall factory condition according to HACCP requirements. • Prepare daily double seam inspection, water analysis, raw materials and finished product reports • Assist Factory Quality tests on finished product • Controller on daily activities. • Inspection on Production Floor • Prepare daily microbiological Monitor and inspect overall factory condition according to HACCP requirements. • Prepare daily double seam inspection, water analysis, raw materials and finished product reports • Assist Factory Quality tests on finished product