Shayne Turley

Systems and infrastructure Administrator at Genesis Christian College
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane, Queensland, Australia, AU
Languages
  • Afrikaans -
  • Afrikaans Full professional proficiency

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5.0

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Kyle Rolfe

I have known Shayne for many years and have found him a man of exceptional integrity, infectious optimism and a natural team builder.

Shawn Winterburn

Shayne is a skillful and knowledgeable information technology subject matter expert. I have worked with on a data integration and analytics project for his employer. He approached the project in a meticulous and processed way, making sure that the technology solution and his employer requirements were met and exceeded. He has great command of technology and quickly decerns between hype and deliverables to ensure that a project is successfully delivered. It was a pleasure working with someone of his calibre.

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Credentials

  • Project Management Professional - Agile Certified Professional (PMP-ACP)
    Project Management Institute
    Sep, 2021
    - Oct, 2024
  • DCSI clearance. WWCC
    Australian Government Department of Human Services
    May, 2020
    - Oct, 2024
  • National Crime Check Certificate
    Criminal Intelligence Commission
    May, 2020
    - Oct, 2024
  • Azure Cloud Administration/Architect
    Microsoft
    Dec, 2019
    - Oct, 2024
  • MBA
    Udemy
    Dec, 2019
    - Oct, 2024
  • PMI Agile Certified Practitioner (PMI-ACP)®
    Project Management Institute
    Sep, 2021
    - Oct, 2024

Experience

    • Australia
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Systems and infrastructure Administrator
      • Jan 2022 - Present

      Role Purpose The Systems and Infrastructure Administrator is responsible to the Director of Information and Technology Services. The purpose of the role is to ensure college infrastructure “just works” for students and staff. Reliable, secure, and scalable infrastructure is a critical success factor for College educational outcomes, as it enables and supports innovation, change, and growth. Students, teachers, and administration staff are now highly dependent on reliable, secure, and efficient IT infrastructure solutions to enable them to perform their duties and maximize their work efficiency. Role Responsibilities 1. Plan, develop, evolve, and implement the ICT infrastructure across the College according to the ICT and College Strategic Plans. 2. Ensure the availability of the applications and server and network hardware located in the College data centers and office data cabinets. 3. Ensure ICT service and support to the College is of the highest standards, with a strong customer focus. 4. Coordinate and conduct routine application, operating system, and firmware patches as released by the vendor and as approved by the change process. 5. Maintain highly reliable and effective servers by maintaining a stable Managed Operating Environment (MOE), testing new applications and ensuring required software updates are applied in a timely manner. 6. Prepare reports to the ISM and ISIB and identify and recommend upgrades and improvements to existing systems that minimize downtime. 7. Maintain a clean, safe and tidy work environment and report potential hazards and risks in a timely manner. 8. Maintain the Information Systems Asset Register and Application Register (licensing). 9. Undertake project-related tasks as scheduled by the Director of Information and Technology Services. 10. Ensure all requests and incidents are recorded and fully documented in the Service Desk system, following ITSM/ITIL processes (Request, Incident, Change, Problem, Release) Show less

    • Australia
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Information Technology Manager
      • Jan 2021 - Jan 2022

      Investigate systems and software and report on functionality and affordability, leading to the design and management of all ICT related projects as requested by management, particularly the major digital transformation project roll out across the Gerhard Group. . Develop, implement and maintain the company Information Technology System (Cloud based) and Microsoft Office 365 suite of programs. Author and edit PowerBI reports as requested by management. Use of SQL database while maintaining and coordinating the security of the network and the maintenance of the Disaster Recovery Plan. Work collaboratively with senior managers, peers that are conversant with PowerBI and external Information Technology consultants. Involved in ICT budget planning while identifying, reporting and offering recommendations for improvements to equipment and IT systems that could enhance organisation efficiency while supporting all departments and sites with any IT related issues, efficiently and effectively providing solutions. Develop collaborative relationships with staff across the organisation, gaining a deep operational understanding, contributing to company and departmental goals and participate in organisational initiatives and activities as required. Provide Help Desk assistance for all IT issues, maintaining an up to date log as issues arise and conduct computer and system training while connecting new employees to the company’s IT systems including all associated software programs and devices (printers, laptops, mobiles, etc.) Maintaining all hardware and software components of the IT systems, including computer network, office machinery, office telephone system, site IT systems and mobile telephones, while maintaining software licences records, IT equipment registers including all hardware and telecommunication devices. Assist with the extraction and manipulation of data in order to report information as required by users. Show less

    • Australia
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Digital transformation Lead
      • Aug 2020 - Dec 2020

      Lead the digital transformation of the Museum, including the oversight and delivery of a five-year digital infrastructure plan aligned to the Museum’s strategic plan. Involved in ICT budget planning while identifying all ICT risks to manage and mitigate, minimising costs and impacts. Provide strategic ICT and digital technology advice and present business cases to the Museum executive. Designed a forecasted ICT risk management assessment and report including diversity strategies encompassing technical expertise and knowledge of digital technologies to ensure robust digital solutions are in place across the museum. Managed the support officer responsible for ICT support through a helpdesk to all staff within the Museum. Repaired and restored failing backup solution and maintained and repaired an aged server infrastructure on a Hyper-V platform using technologies including: o Microsoft Server 2016 o Active Directory o DPM to Azure Backup o SCCM o WSUS o Cisco o Ubiquiti Show less

    • South Africa
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • ICT Business Manager/ICT Project Manager/ CIO
      • Mar 2006 - Jan 2020

      A globally recognised leading automotive parts distributor and franchise group offering an extensive range of over 36,000 high-quality parts. I managed and coached diverse team’s (7 technicians and 5 developers) strategic direction and delivery of all internal and external facing ICT systems; LAN/WAN/WLAN, Active Directory, SQL Server, Sophos Firewall, 3CX UNIFIED Communication Platform, Microsoft Suite, Windows Server, Power BI services, wireless networking and digitalization strategies using quarterly KPI reviews and Microsoft Suite, including Cloud. Coached and developed front line team members using UDEMY as an upskill tool, leading scrum\strat meetings with Microsoft teams or Skype, to maximize their roles by contributing to organisational strategies, continuously exceeding our diverse customer and 112 franchise experience by implementing excellent CRM software while managing ongoing SLA. Show less

    • IT Project Manager
      • Aug 2002 - Feb 2006

      Suppliers of innovative products, launching its own mobile accessory range and a direct importer and manufacturer of mobile accessorises, appliances, printer cartridges and product packaging. • Facilitated detailed project missions to identify customer needs, allowing facilitation and development of streamlined processes to provide excellent customer service experiences and retention. Handled installation and maintenance of software, hardware, workstations, network infrastructure and servers while educating, training and empowering team on controls, protocols and systems. Show less

Education

  • University of South Africa/Universiteit van Suid-Afrika
    Applied Project Management in an Information Technology Environment (CSPM1DR), Project Management in Information Technology
    2017 - 2017
  • Intec College
    Diploma, Hotel/Motel Administration/Management
    1994 - 1996
  • Settlers Agricultural School
    12
    1989 - 1993

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