Experience

International Duty Free - IDF
• Egypt
• Retail
• 1 - 100 Employee
• CEO Executive Secretary

  • Jul 2022 - Present


Wamfert Group

• Egypt
• Chemical Manufacturing
• 1 - 100 Employee

• Executive Secretary

  • Oct 2020 - Jul 2022

  • Manage all administrative duties in the office and ensure that office is operating smoothly. • Manage office budget, supplies and place orders as necessary. • Receive and sort incoming mails and manage outgoing mails. • Follow up the office policies and procedures with the management, and ensure they are implemented appropriately with relevant departments. • Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research. • Follow up on any tasks, related to boards and also attend some meetings on behalf of the CEO if requested. • Responsible of the company’s employee workflow, attendance, Time off, sick leave, annual leave, ER.,1:1 meeting handling employee’s internal issues. • Supervise on company printing martials design Such as: Letterhead, Pens, Notebooks, Business cards. • Provide creative ideas for employee’s giveaways for any upcoming occasion. • Organize & prepare travel arrangements of the executives in terms of flight bookings, hotels, transportation, visas in addition to financial and administrative arrangements. • Provide a bridge for smooth communication between the board and internal departments and act as a liaison between the organization and other external parties as assigned by the CEO. • Monitoring and supervising new projects ensuring that are delivered on- time with an accurate result.



Globe Tours

• India
• Travel Arrangements
• 1 - 100 Employee

• Senior Tour Operator

  • Apr 2013 - May 2016

  • Able to get good rates for Egyptians from hotels and able to handle Egyptian clients. • Answering clients & corporate requests for groups and individual via email, social media channels, phones, website forms. • Contacting hotels, suppliers and negotiating rates. • Selling various trips types in Egypt (Honeymoon, leisure, adventure, etc.) based on required budget. • Preparing quotations, itineraries, and packages for Egyptians. • Handling all Nile cruise requests. • Making arrangements for tickets, transportation, accommodation, Nile cruise es, tours and activities inside Egypt. • Prompt dealing with the last-minute requests. • Selling and handling outside Egypt Travel packages, especially honeymooners’ packages (e.g., Thailand, Malaysia.



Misr Alandanlos Agency

• Tour Operator

  • Jul 2011 - Mar 2013

  • Arranging and quoting tourism packages (Domestic & Outgoing) including hotel reservation, medical insurance, sightseeing & handling transfers. • Follow up all bookings are dealt with accurately details & finalize client file. • Handling individual and corporate clients. • Using online system for booking hotels all over the world. • Responsible of visa issuing (Dubai, Turkey, Schengen, Spain, Thailand etc.) • Provide administration duties for completing bookings. • Arranging and quoting tourism packages (Domestic & Outgoing) including hotel reservation, medical insurance, sightseeing & handling transfers. • Follow up all bookings are dealt with accurately details & finalize client file. • Handling individual and corporate clients. • Using online system for booking hotels all over the world. • Responsible of visa issuing (Dubai, Turkey, Schengen, Spain, Thailand etc.) • Provide administration duties for completing bookings.