Experience

Derse

• United States
• Events Services
• 300 - 400 Employee

• Help Desk Technician

  • Sep 2022 - Present

  Milwaukee, Wisconsin, United States



Army National Guard

• United States
• Armed Forces
• 700 & Above Employee

• (46S) Public Affairs Mass Communication Specialist

  • Dec 2019 - Apr 2023

  Greater Chicago Area -Researched, prepared, and disseminated news releases, articles, web-based material, and photographs depicting Army personnel and activities. -Served as a liaison between civilian media entities and the Army National Guard. -Mentored and assisted assigned Soldiers.

• (42A) Human Resource Specialist

  • Apr 2016 - Nov 2019

  East Saint Louis, IL -Managed and organized personnel files with confidentiality. -Handled Soldier issues tactfully and empathetically. -Educated fellow Soldiers about their military benefits and how to utilize them effectively. Reviewed resumes for Soldiers outside of assigned military responsibilities to ensure success in their educational and work-related goals.



Salute Mission Critical

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Marketing Associate - Social Engagement

  • May 2021 - Apr 2022

  Chicago, Illinois, United States



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Ukraine Deployment - Public Affairs NCO and Administrative Assistant

  • Jul 2020 - May 2021

  Ukraine -Public Affairs NCO: Covered the activities and events of the unit by producing and sharing press releases and video packages for social media. Coordinated with multinational military counterparts for public affairs functions. Served as the Family Readiness Group Liaison, kept friends and families of deployed service members informed, produced a monthly newsletter for email distribution. -Administrative Assistant: Assisted the command team in creating products including memorandums… Show more -Public Affairs NCO: Covered the activities and events of the unit by producing and sharing press releases and video packages for social media. Coordinated with multinational military counterparts for public affairs functions. Served as the Family Readiness Group Liaison, kept friends and families of deployed service members informed, produced a monthly newsletter for email distribution. -Administrative Assistant: Assisted the command team in creating products including memorandums, operational picture diagrams, letter mailings, maps, navigation binders, key stakeholder matrixes, and more. Assisted with the unit's COVID-19 response plan through the creation of contact trace maps and reports. Show less



Illinois State University

• United States
• Higher Education
• 700 & Above Employee

• Public Relations Intern - Stevenson Center

  • Aug 2019 - May 2020

  Bloomington/Normal, Illinois Area -Wrote articles and managed social media postings that advertised the Stevenson Center's graduate program, Fellows, events, and research. -Filled the dual-role of Peace Corps Campus Ambassador for the Illinois State University campus.

• Social Media Intern - Office of Admissions

  • May 2019 - Aug 2019

  Bloomington/Normal, Illinois Area -Handled the Office of Admission's social media presence on various platforms, to include Facebook, Instagram, Twitter, Snapchat, and more. Fulfilled a weekly posting schedule focusing on school events to spur engagement.

• Human Resources Records Student

  • Feb 2019 - Jul 2019

  Bloomington/Normal, Illinois Area -Organized personnel files for thousands of Illinois State University employees whilst maintaining confidentiality. -Occasionally staffed the front desk, tending to client needs in-person and over the phone.



Peace Corps

• United States
• International Affairs
• 700 & Above Employee

• Peace Corps Campus Ambassador - Illinois State University

  • Aug 2019 - May 2020

  Bloomington/Normal, Illinois Area -Brought exposure to Peace Corps and Illinois State University's Peace Corps Prep Program through various events, to include presentations, workshops, flyering, tabling, and guest speakers.



The Law Offices of Maureen Williams

• United States
• Legal Services

• Marketing & Public Relations Manager

  • Jul 2019 - Mar 2020

  Peoria, Illinois Area -Handled the firm's client outreach to include social media, email, physical mail, check-up calls, reviews, monthly newsletters, local advertising, and more. -Brainstormed tactics and messaging to reach potential clients while maintaining relationships with current and past clients.



JoyRun, Inc

• United States
• Consumer Services
• 1 - 100 Employee

• Marketing Associate Intern

  • Aug 2018 - May 2019

  Bloomington/Normal, Illinois Area -Engaged in marketing tactics to include flyering, tabling, group presentations, and outreach to local businesses.



Walmart

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Apr 2016 - Oct 2017

  Carlyle, Illinois -Spent six months as a cashier in the Garden Center, and was responsible for checking out customers, moving products manually and with a pallet jack, taking care of plants, and keeping the workspace tidy. -Later moved to the Housewares department and was responsible for providing customer service whilst restocking and keeping the section tidy. Needed very little supervision to complete job duties. -Assisted customers in surrounding departments (Hardware, Sporting Goods… Show more -Spent six months as a cashier in the Garden Center, and was responsible for checking out customers, moving products manually and with a pallet jack, taking care of plants, and keeping the workspace tidy. -Later moved to the Housewares department and was responsible for providing customer service whilst restocking and keeping the section tidy. Needed very little supervision to complete job duties. -Assisted customers in surrounding departments (Hardware, Sporting Goods, Electronics) during peak hours by volunteering to cross-train and man the cash register. Trained self on making keys, mixing paint, selling various licenses, opening secured product cases, and printing photos to give supervisors flexibility. Show less